Inside Sales Specialist

ABB; United States; Remote; USD 83,000 - 133,000; Full time

Benefits offered by this job

401k with company contributions

Employee stock plan

11 paid holidays

Job summary

ABB's Inside Sales Specialist plays a fundamental role in achieving revenue growth objectives. You will be comfortable multitasking and interacting directly with ABB Customers, building relationships with Operations, Proposal Managers, Sales Managers, and Administrators.

You should be the key contact for customers with urgent needs and bring technical knowledge to add value. This position operates in a dynamic environment with opportunities to learn processes quickly, prioritize effectively, and

Qualifications

• Bachelor's degree and 2+ years relevant experience, or high school diploma with 5+ years relevant experience.
• Experience in proposal or quote development, sales support, or order administration.
• General knowledge of power transmission & distribution products/systems.
• Previous experience with B2B customer support.
• Bachelor's degree in Engineering or other technical discipline preferred.

Responsibilities

• Build strong customer relationships by understanding needs, providing responsive support, and ensuring a positive customer experience.
• Support the sales process through lead follow-up, opportunity qualification, quotations, proposals, and order management.
• Develop standard and configured-to-order proposals, coordinating pricing and technical requirements with factory, engineering, and commercial teams.
• Drive opportunities through the sales cycle, supporting order closure, customer account setup, and seamless handoff to operations.
• Partner across sales and ABB organizations to strengthen relationships, share market and competitor insights, and support sales targets.

Skills

Proposal development

Sales support

Order administration

Power transmission & distribution

B2B customer support

Education

Bachelor's Degree

High School Diploma / GED

Job description

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

Reports to

Services Inside Sales Manager

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

An Inside Sales Specialist plays a fundamental role in achieving our ambitious revenue growth objectives. You must be comfortable multitasking and interacting directly with ABB Customers. You will build relationships internally with the Operations Teams, Commercial Proposal Managers, Sales Managers and Administrators. You will also rely on and work with Channel Partners and Manufacturers’ Representatives. You should be comfortable being the key point of contact for many customers that have immediate urgent needs. A certain level of technical knowledge of electrical products and services will be expected. An ability to learn processes quickly and think creatively will be necessary to add value to customers. This position operates in a dynamic environment where it is imperative to be able to organize, prioritize and have confidence to respond.

Work model

Remote – California

Your Responsibilities

• Build strong customer relationships by understanding needs, providing responsive support, and ensuring a positive customer experience.
• Support the sales process through lead follow-up, opportunity qualification, quotations, proposals, and order management.
• Develop standard and configured-to-order proposals, coordinating pricing and technical requirements with factory, engineering, and commercial teams.
• Drive opportunities through the sales cycle, supporting order closure, customer account setup, and seamless handoff to operations.
• Partner across sales and ABB organizations to strengthen relationships, share market and competitor insights, and support sales targets.

Your Background

• Bachelor's Degree from an accredited university or college and 2 years minimum relevant work experience, or a High School Diploma / GED and a minimum of 5 years of relevant experience
• Experience in proposal or quote development, sales support, or order administration strongly preferred
• General knowledge of power transmission & distribution products/systems preferred.
• Previous experience with business-to-business customer support preferred.
• Bachelor's Degree in Engineering or other technical discipline preferred.

More About Us

ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division’s extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life.

Why ABB?

What's In It For You

We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals. Every idea you share and every action you take contributes to something bigger.

ABB is an Equal Employment Opportunity and Affimative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

As an Equal Employment Opportunity and Affimative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to [e-mail]. Resumes and applications will not be accepted in this manner.

While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $83,300 and $133,280 annually.

ABB Benefit Summary For Eligible US Employees

Go to MyBenefitsABB.com and click on “Candidate/Guest” to learn more

Health, Life & Disability

• Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
• Choice between two dental plan options: Core and Core Plus
• Vision benefit
• Company paid life insurance (2X base pay)
• Company paid AD&D (1X base pay)
• Voluntary life and AD&D – 100% employee paid up to maximums
• Short Term Disability – up to 26 weeks – Company paid
• Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
• Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance)
• Paid Parental Leave
• Employee Assistance Program
• Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
• Employee discount program

Retirement

• 401k Savings Plan with Company Contributions
• Employee Stock Acquisition Plan (ESAP)

Time off

ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy.