Inside Sales Specialist

Vogrinc Search Group; Rockford (IL); Sur place; USD 45 000 - 70 000; Plein temps

Résumé du poste

Vogrinc Search Group in Rockford, IL seeks an experienced Sales Specialist to support both new and existing customers in the machine tool industry.

You will provide technical and sales support, answer calls, and generate quotes while managing the sales process. Collaborate with production and shipping to ensure timely deliveries and accurate forecasting.

Qualifications

• 3–5 years of technical customer support or sales experience.
• Bachelor's Degree in technical field preferred.
• Experience with MAPICS and CRM software preferred.

Responsabilités

• Support both new and existing customers in the machine tool industry.
• Provide technical and sales support to customers.
• Answer sales calls and deliver exceptional customer support.
• Generate quotes, proposals and manage the sales process.
• Maintain customer data in the CRM system.
• Follow up on CRM referrals to generate interest and opportunities.
• Coordinate with production, shipping, and carriers to trace or expedite shipments.

Connaissances

Technical sales experience

Customer support

CRM proficiency

Formation

Bachelor's degree in technical field

Outils

MAPICS

CRM software

Description du poste

A growing manufacturing company located in Rockford, IL is seeking an experienced Sales Specialist to support both new and existing customers.

Key Job Responsibilities

• Supporting both new and existing customers in the machine tool industry
• Provide technical and all sales support to customers
• Answer sales calls and provide exceptional customer support
• Generate quotes, proposals and manage the sales process
• Utilize the Customer Relationship Management System to maintain existing and prospective customer data
• Follow-up on CRM referrals to generate interest and create sales opportunities
• Serve as a liaison with production, shipping, or outside carriers to trace or expedite delayed shipments
• Utilize the Material Resource Planning system to assist customers with order forecasting and delivery dates

Keys To This Opportunity

• 3-5 years of technical customer support or sales experience
• Bachelor's Degree in technical field is preferred
• Experience with MAPICS and CRM software preferred