Inside Sales Specialist

AB Volvo; Greensboro (NC); On-site; USD 64,000 - 90,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Generous paid time off

Retirement savings plan

Job summary

Volvo Group, via Volvo Financial Services, seeks an Inside Sales Specialist to drive dealer flow, finance penetration, and relationships across the Construction Equipment Finance channel. You will close sales, engage Finance & Insurance managers, and support the field team.

The role reports to the Manager of Inside Sales and requires 1–2 years in financial product sales. Occasional domestic travel is expected. Base pay is $64,000–$90,000 with possible bonus, with comprehensive benefits.

Qualifications

• BA/BS degree in Business Administration, Finance, Economics, Accounting, or similar preferred.
• Minimum 1–2 years of experience in selling financial products, managing a credit portfolio, direct sales, or sales management experience preferred.
• Strong understanding of credit and/or operational aspects of the financial services industry and dealership environment preferred.
• Intermediate level with Microsoft Office 365, particularly Excel.

Responsibilities

• Funding and Documentation Management: Review documentation packages for funding accuracy and completeness.
• Pricing and Deal Structuring: Complete final pricing, register subsidies, and prepare loan and lease quotes.
• Sales Support & Customer Service: Respond to inbound sales requests and actively manage dealer and customer relationships.
• Credit and Risk Assessment: Submit deals into credit review, conduct basic credit assessments, and evaluate risks related to subleasing and documentation.
• Pipeline and Workflow Management: Maintain active oversight of pipeline status and turnaround times (TAT) using CRM tools.
• Insurance and Compliance: Ensure familiarity with insurance requirements and the VFS EPP product.
• Dealer & OEM Relationship Management: Serve as a liaison with OEM partners and manage regional and mid-tier dealer relationships.
• District Finance Manager Coverage: Temporarily step in as a District Finance Manager when needed.

Skills

Sales experience

Communication

Teamwork

Problem solving

Education

BA/BS in Business or Finance

Tools

Salesforce.com

CRM tools

Excel

Job description

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Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

Do you enjoy cultivating trusting relationships and partnering with dealerships and external sales team to help them succeed? Are you competitive, resilient, and like the challenge of competing for deals and winning new clients? Do you enjoy working within a team where individuality and culture are valued and encouraged for success? Do you prefer a team environment that allows for an independent approach to selling value and services? Are you looking to increase your sales skills to prepare you for your next chapter in a successful sales career? Want to be a part of the transformation of the transportation and finance industry?

This is us, your new colleagues

VFS is committed to providing competitive financial services for Volvo Group dealers, and through their dealerships to customers, for their acquisition and use of Volvo Group products. This collaborative approach brings to life the concept of one-stop shopping for customers. During the customer transaction lifecycle, this collaboration enables the Group to offer additional products and services after the customer’s purchase, which further builds our relationship with the customer and increases Volvo Group sales. And when times are tough, customers and dealers can trust that VFS and the Volvo Group remain dedicated to supporting their business.

Our sales team members represent all the great products, programs, and service options we offer to the dealership sales force and customers. The Inside Sales Specialist (ISS) is responsible for driving incremental dealer flow volume, finance penetration, and dealer relationships through the Volvo Construction Equipment (VCE) distribution network through the direct sales solicitation of targeted dealers. The ISS is accountable for closing sales transactions, developing relationships with Finance & Insurance Managers, updating OEM pipeline activity, and supporting our field team. This position reports to the Manager of Inside Sales for the Construction Equipment Financial Services sales channel.

Core Responsibilities

• Funding and Documentation Management: Review documentation packages for funding accuracy and completeness. Prepare and send customer documents while ensuring compliance with internal policies.
• Pricing and Deal Structuring: Complete final pricing, register subsidies, and prepare loan and lease quotes.
• Sales Support & Customer Service: Respond to inbound sales requests and actively manage dealer and customer relationships.
• Credit and Risk Assessment: Submit deals into credit review, conduct basic credit assessments, and evaluate risks related to subleasing and documentation.
• Pipeline and Workflow Management: Maintain active oversight of pipeline status and turnaround times (TAT) using CRM tools.
• Insurance and Compliance: Ensure familiarity with insurance requirements and the VFS EPP product.
• Dealer & OEM Relationship Management: Serve as a liaison with OEM partners and manage regional and mid-tier dealer relationships.
• District Finance Manager Coverage: Temporarily step in as a District Finance Manager when needed.

Who are you?

Do you dream big? We do too, and we are excited to grow together. In this role, you will bring:

Education and Experience

• BA/BS degree in Business Administration, Finance, Economics, Accounting, or similar preferred.
• Minimum 1-2 years of experience in selling financial products, managing a credit portfolio, direct sales, or sales management experience preferred, captive equipment finance experience a plus.
• Strong understanding of credit and/or operational aspects of the financial services industry and dealership environment preferred.
• Intermediate level with Microsoft Office 365, particularly Excel.
• Strong acumen for system usage, learning, and understanding.
• Understands Salesforce.com, and SuperTrump or similar tools.
• Experience problem-solving and customer service mindset in a financial products environment.
• Team-oriented and is independent in nature with strong business judgment, attention to detail, and flexibility.

Travel Requirements

This position requires occasional domestic travel.

At the Volvo Group, we strive for a clear, transparent, and straightforward compensation approach, motivating you to contribute to the company’s growth. For this position, the base pay is set at $64,000.00 - $90,000.00 annually, and where applicable, bonus eligible. The range for this role, as well as final salary offered, is determined by several factors including, but not limited to, geographic location, work-related knowledge, certifications, skills, education, and experience. In addition to these factors, we believe in the importance of pay equity and consider internal equity of our current team members as part of any final offer.

In addition to a solid package of compensation and benefits, plus you will enjoy:

• Competitive medical, dental and vision insurance.
• Generous paid time off.
• Competitive matching retirement savings plans.
• Working environment where your safety, health and wellbeing come first.
• Focus on professional and personal development through Volvo Group University.
• Programs that make today’s challenging reality of combining work and personal life easier.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran.

We value your data privacy and therefore do not accept applications via mail.

Who we are and what we believe in

We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.

Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.

At Volvo Financial Services, we are working together to shape the world we want to live in. As the captive finance arm of the Volvo Group, VFS provides financial services and solutions that meet the needs of our customers’ evolving business. Through our dedication to innovation, we support society in its adoption of sustainable transport and equipment solutions. VFS is headquartered inGothenburg, Sweden, and serves Volvo Group customers and dealers in more than 50 markets.

What’s in it for you?

We offer a solid and competitive package of compensation and benefits, plus you will enjoy a diverse working environment with a culture of care and inclusion. As an investment, we support your personal development and growth to achieve your career aspirations. Volvo Financial Services is an on-site business and we understand that you might need occasional or temporary flexibility, which your leader is equipped to manage and fits well to our culture, as being together enables us to build upon our innovative and collaborative culture, as well as develop you for continued success.

Every day, Volvo Group products and services ensure that people have food on the table, children arrive safely at school and roads and buildings can be constructed. Looking ahead,we are committed to driving the transition to sustainable and safe transport, mobility and infrastructure solutions toward a net-zero society.

Joining Volvo Group, you will work with some of the world’s most iconic brands and be part of a global and leading industrial company that is harnessing automated driving, electromobility and connectivity.

Our people are passionate about what they do, they aim for high performance and thrive on teamwork and learning. Everyday life at Volvo is defined by a climate of support, care and mutual respect.

If you aspire to grow and make an impact, join us on our journey to create a better and more resilient society for the coming generations.