Logistics Solutions Specialist

AB Volvo; Shippensburg (Cumberland County); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Competitive base pay

Generous PTO

401(K) with company match

Career growth opportunities

Wellness program

On-campus fitness center

Job summary

Volvo Construction Equipment is seeking a Logistics Solutions Specialist in Shippensburg, PA to support dealer parts orders from receipt to destination. You will coordinate parts orders, provide technical and logistics assistance, and keep customers informed while collaborating across teams to resolve issues.

Ideal candidates bring a bachelor's degree in business or logistics and 2+ years in logistics or parts coordination, with strong Microsoft Office skills and a growth mindset.

Qualifications

• Bachelor's degree in business, logistics, or related field.
• 2+ years of experience in logistics or parts coordination.
• Proficiency in Microsoft Office Suite.
• Ability to work independently and as part of a team.
• Detail-oriented with a strong focus on accuracy.
• Experience with AGILE processes preferred.
• Must be able to work a 40-hour week between 7am and 8pm, Mon-Fri.
• After-hours weekly phone rotation applies.

Responsibilities

• Coordinate and handle parts orders for dealers and Volvo personnel.
• Provide technical and logistics support to customers as necessary.
• Conduct research and report on related projects.
• Participate in product problem resolution processes.
• Train new employees on company processes and procedures.
• Participate in AGILE processes as required.

Skills

Problem solving

Interpersonal skills

Verbal and written communication

Organization

Leadership

Growth mindset

Microsoft Office

Excel

PowerBI

SAP

Education

Bachelor's degree in business, logistics, or related field

Tools

Microsoft Office Suite

Excel

PowerBI

SAP

Job description

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

Would you like to help us build tomorrow?
Would you enjoy working with a team of enterprising people who motivate themselves and those around them to develop personally and professionally? Do you have a growth mindset and want to enhance the customer experience?
We are a truly global company that is built by diverse people and great teamwork. We are on an exciting transformation journey. Here at Volvo Construction Equipment (VCE), we are motivated by the idea that with imagination, hard work and technological innovation we will lead the way towards developing a world that is cleaner, smarter, and more connected. We believe in a sustainable future, and we are here to build the world we want to live in.
With the global construction industry as our arena, we work together with our customers to turn this belief into reality for people everywhere. That is our purpose, and we live and breathe it, every day. At VCE you will contribute to the transformation of our company, the transport industry and society at large. The Volvo Construction Equipment Uptime & customer support is at the heart of our business.
You will be working in the Logistics Solutions team which interfaces with Volvo dealers (our customers), internal personnel, and Volvo warehouses to quote parts availability, process orders, communicate order status, and resolve issues as they arise, in order to maintain high customer service and satisfaction.

Where do you make the difference?

As a Logistics Solutions Specialist, you are responsible for supporting dealer parts sales orders from receipt through to destination as requested, relying on your strong organizational and communication skills. We are looking for a self-driven teammate with a “can-do” attitude that is going to take good care of our customers’ needs. In case of issues, you love rolling up your sleeves to solve the problem. In order to succeed in this job, you must possess good negotiation skills, ability to work in cross-functional teams and be able to communicate efficiently with all stakeholders. You are an inspiring team player who can motivate others.

Your Impact:

• Coordinate and handle parts orders for dealers and Volvo personnel
• Provide technical and logistics support to customers as necessary
• Conduct research and report on related projects
• Participate in product problem resolution processes
• Train new employees on company processes and procedures
• Participate in AGILE processes as required

Who are you?

Do you dream big? We do too, and we are excited to grow together.
In this role, you will bring the following:
Success Factors:

• Problem solving and analysis,
• Interpersonal skills, verbal and written communication,
• Organization, leadership, group presentations
• Growth mindset
• Use of a computer, including skills in the following software programs: Excel, Word, PowerPoint, Outlook, powerBI and SAP

Must Haves:

• Bachelor's degree in business, logistics, or a related field (extensive industry experience and knowledge may be considered in lieu of degree requirements in exceptional circumstances)
• 2+ years of experience in logistics or parts coordination, ideally in the construction equipment industry or order management and customer service-related positions outside of the industry preferred
• Proficiency in Microsoft Office Suite
• Ability to work independently and as part of a team
• Detail-oriented with a strong focus on accuracy
• Experience with AGILE processes preferred
• Must be able to work a 40-hour week between the hours of 7am and 8pm, Mon-Friday. 8-hour shifts may vary in start / end times within this range
• All employees are included in an after-hours weekly phone rotation

What’s in it for you?

We are pleased to offer a solid package of compensation and benefits. You will enjoy:

• Competitive base pay
• Generous PTO
• Taxdeferred retirement plans, varied by business; 401(K) with company match
• Global organization with expansive career growth opportunities
• Volvo Group University for professional and personal development
• Workplace health/wellness and reimbursement programs
• On-campus fitness center and café
• Avid approach to Sustainability
• Culture with a passion for Diversity, Equity, and Inclusion for all
• We also offer an array of additional benefits and programs that make today’s challenging reality of combining work and personal life easier. We will gladly share this information and more at any time during the interviewing process or as part of your offer letter

We value your data privacy and therefore do not accept applications via mail.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran.
At the Volvo Group, we strive for a clear, transparent, and straightforward compensation approach, motivating you to contribute to the company’s growth. For this position, the base salary range is set at $53,700 - $66,400, and where applicable, bonus eligible. The range for this role, as well as final salary offered, is determined by several factors including, but not limited to, geographic location, work-related knowledge, certifications, skills, education, and experience. In addition to these factors, we believe in the importance of pay equity and consider internal equity of our current team members as part of any final offer.

Who we are and what we believe in
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.

Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.

Part of Volvo Group, Volvo Construction Equipment is a global company driven by our purpose to build the world we want to live in. Together we develop and deliver solutions for a cleaner, smarter, and more connected world. By unleashing everyone’s full potential, we build a more sustainable future for all our stakeholders. Come join our team and help us build a better tomorrow.

Job Category: Supply Chain & Logistics

Every day, Volvo Group products and services ensure that people have food on the table, children arrive safely at school and roads and buildings can be constructed. Looking ahead,we are committed to driving the transition to sustainable and safe transport, mobility and infrastructure solutions toward a net-zero society.

Joining Volvo Group, you will work with some of the world’s most iconic brands and be part of a global and leading industrial company that is harnessing automated driving, electromobility and connectivity.

Our people are passionate about what they do, they aim for high performance and thrive on teamwork and learning. Everyday life at Volvo is defined by a climate of support, care and mutual respect.

If you aspire to grow and make an impact, join us on our journey to create a better and more resilient society for the coming generations.