Inside Sales Specialist

CFS; Akron (OH); On-site; USD 42,000 - 46,000; Full time

Job summary

CFS is seeking an Inside Sales Specialist for an on-site role in Akron, OH. You will serve as the first contact for inbound sales inquiries, build relationships with customers, and collaborate with internal teams to ensure satisfaction.

The role emphasizes strong communication, proficiency with CRM software and MS Office, and a Monday–Friday schedule. Base salary is in a defined range, reflecting local market norms.

Qualifications

• Previous experience in inside sales, customer service, or a related field.
• Strong communication and interpersonal skills.
• Comfort with phone and email outreach.
• Proficiency in Microsoft Office and CRM software.

Responsibilities

• Serve as the first point of contact for inbound sales inquiries via phone, email, and web.
• Build relationships with new and existing customers by understanding their needs and recommending the right products or services.
• Process orders, prepare quotes, and follow up on pending opportunities.
• Collaborate with outside sales and other internal teams to ensure customer satisfaction.

Skills

Clear communication

Phone & email outreach

CRM proficiency

Tools

Microsoft Office

CRM software

Job description

• Family-oriented culture that values work-life balance


• Locally owned business with a strong reputation and loyal customer base


• Supportive, team-first environment where your ideas matter


• Opportunities to grow within the company


• Stability and pride in being part of a long-standing local business

Job Title: Inside Sales Specialist

Location: On Site in Akron, OH

Schedule: Monday - Friday

Salary: $41,600 - $45,760

What Sets Us Apart?

• Family-oriented culture that values work-life balance


• Locally owned business with a strong reputation and loyal customer base


• Supportive, team-first environment where your ideas matter


• Opportunities to grow within the company


• Stability and pride in being part of a long-standing local business

Key Responsibilities

• Serve as the first point of contact for inbound sales inquiries via phone, email, and web


• Build relationships with new and existing customers by understanding their needs and recommending the right products or services


• Process orders, prepare quotes, and follow up on pending opportunities


• Collaborate with outside sales and other internal teams to ensure customer satisfaction

What We're Looking For

• Previous experience in inside sales, customer service, or a related field


• Strong communication and interpersonal skills


• Comfort with phone and email outreach


• Proficiency in Microsoft Office and CRM software