Inside Sales: Solve Problems, Upsell & Build Relationships

Ferguson Enterprises, Inc.; Cincinnati (OH); On-site; USD 26,000 - 41,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid time off

Dental coverage

Vision coverage

Parental leave

Employee discounts

Job summary

Ferguson Enterprises, Inc. in Cincinnati is seeking an Inside Sales Representative to assist customers, prepare quotations, and process sales orders. You will coordinate deliveries and support a fast-paced sales team with strong communication and CRM usage.

We value hands-on, customer-focused professionals with 0–3 years in sales or service. Plumbing or HVAC experience is a plus, and we offer competitive pay and a comprehensive benefits package.

Qualifications

• 0-3 years of sales or customer service experience.
• Experience in plumbing, HVAC, or other trades is a plus.
• Strong sales aptitude with upsell ability.
• Ability to thrive in a fast-paced environment and follow through.

Responsibilities

• Collaborate with Sales to determine best products and solutions.
• Provide personalized customer service through timely quotations and accurate sales orders.
• Coordinate deliveries on behalf of customers.
• Answer sales calls and resolve customer questions or concerns.
• Utilize CRM and phone system effectively.

Skills

Sales

Customer service

Communication

CRM usage

Microsoft Office

Tools

CRM system

Phone system

Job description

Ferguson Enterprises, Inc. in Cincinnati is seeking an Inside Sales Representative to assist customers, prepare quotations, and process sales orders. You will coordinate deliveries and support a fast-paced sales team with strong communication and CRM usage.

We value hands-on, customer-focused professionals with 0–3 years in sales or service. Plumbing or HVAC experience is a plus, and we offer competitive pay and a comprehensive benefits package.