Inside Sales Representative – Rochester NY

Dox Electronics, Inc.; City of Rochester (NY); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

100% paid medical for single

100% paid dental for single

Paid vacations and holidays

Flexible Spending Account (FSA)

401K program

Work from home options

Weekly company sponsored lunches

Pet-friendly office

Job summary

A technology solutions provider in Rochester, NY is looking for a motivated Inside Sales Representative to maintain client relationships and drive sales growth. Candidates must have proven sales and customer service experience, preferably in technology solutions. This role offers opportunities for career growth in a supportive environment with a strong focus on employee satisfaction and engagement.

Qualifications

• 3-5 years of experience in sales or customer service.
• Proven experience with ConnectWise Manage.
• Experience in selling technology solutions and professional services.

Responsibilities

• Maintain relationships with existing clients.
• Engage in warm calling to follow up on leads.
• Provide feedback on market trends and client preferences.

Skills

Sales experience

Customer service

Communication skills

Ability to build rapport

Negotiation skills

Problem-solving skills

Analytical skills

Outbound calling

Lead generation techniques

Ability to learn new products

Tools

ConnectWise Manage

Job description

INSIDE SALES REPRESENTATIVE – ROCHESTER, NY

Dox Electronics, Inc. is seeking a motivated and results-driven Inside Sales Representative to join our dynamic sales team. In this role, you will be responsible for maintaining relationships with existing clients. You will leverage your sales skills to engage with existing clients, understand their needs, and provide tailored solutions that drive sales growth. This position requires strong communication skills and a passion for technology sales.

We love what we do, and we make a difference every day!

The Dox Difference

• We are security-focused!
• In business for 40+ years
• Average Engineer tenure of 15+ years – This may be your last job!
• Pet-friendly office
• Office Happy Hours
• Weekly company sponsored lunches
• Pool Table, Ping Pong, and Arcade games

Benefits

• 100% paid medical for single
• 100% paid dental for single
• Paid vacations and holidays
• Paid technology training and classes
• Paid life insurance
• Flexible Spending Account (FSA) program
• 401K program
• 3% Safe Harbor 401K plan without employee matching contributions
• Work from home options

Job Description: Inside Sales Representative

In this role, you will be responsible for maintaining relationships with existing clients. You will leverage your sales skills to engage with existing clients, understand their needs, and provide tailored solutions that drive sales growth. This position requires strong communication skills and a passion for technology sales.

Position Responsibilities include:

• Utilize ConnectWise Manage to manage client interactions and track sales progress.
• Engage in warm calling to follow up on leads generated through marketing efforts.
• Develop and maintain current relationships with clients through effective communication and customer service.
• Participate in negotiation processes to close deals effectively while ensuring customer satisfaction.
• Reaching or exceeding quota.
• Provide feedback on market trends and client preferences to support business development initiatives.
• Must be able to demonstrate analytical and problem solving skills using knowledge and experience.
• Must understand the business challenges of clients and relate affiliated solutions to solve those business problems.

Skills and Experience:

• Proven experience in sales, customer service, or related field.
• Proven experience in ConnectWise Manage.
• 3-5 years experience with recent experience selling to business.
• Experience in selling technology solutions and professional services.
• Enthusiastic and self-motivated.
• Ability to build rapport with clients.
• Ability to learn new products and processes.
• Strong negotiation skills with the ability to influence decision-makers.
• Excellent communication skills in English, both verbal and written.
• Ability to provide exceptional customer service while managing multiple accounts.
• Knowledge of business development strategies and marketing principles.
• Experience in outbound calling and lead generation techniques.
• A proactive approach to problem-solving with a focus on achieving results.

Physical Demands

• Normal demands associated with an office environment.
• Ability to work on computer for long periods.
• Ability to communicate with individuals by telephone, email and face-to-face.
• Some travel may be required.

Work Authorization:

• US Citizenship or Green Card

If you are interested in learning more or setting up an Interview, please click "Apply Now" below or Call [phone].

Dox performs assessments all over the USA and has a separate project team for remediation.