Technical Writer – Rochester, NY

Dox Electronics, Inc.; City of Rochester (NY); On-site; USD 34,440 - 48,216; Part time

Benefits offered by this job

100% paid medical for single

100% paid dental for single

Flexible Spending Account (FSA) program

Work from home options

Weekly company sponsored lunches

Pool Table, Ping Pong, and Arcade games

Job summary

A technology company in Rochester is seeking a meticulous Technical Writer with organizational and communication skills. In this part-time role, you will be responsible for creating clear and concise documents to make complex IT concepts understandable. Ideal candidates have strong writing skills and familiarity with servers and switches. Benefits include 100% paid medical and dental, flexible work-from-home options, and a fun, pet-friendly office environment.

Qualifications

• Detail-oriented, precise, and accurate.
• Availability to work 20-30 hours per week.
• Ability to communicate with individuals by telephone, email, and face-to-face.

Responsibilities

• Work with LAN/WAN engineers to make complex concepts easily understandable.
• Follow SOPs and update them as needed.

Skills

Excellent writing and editing skills

Articulate communicator, fluent in English

Self-motivated and ambitious

Proficiency with Microsoft Word and Excel

Ability to grasp complex technical concepts

Education

Collegiate Information Technology concentration or professional experience with IT

Job description

Do you enjoy the ins and outs of IT work?

Do you have a meticulous eye when it comes to writing and editing? This position may be perfect for you! Dox is hiring a Technical Writer with strong organizational skills, planning, and communication skills, and experience in and understanding of the Information Technology field in Rochester, NY.

We love what we do, and we make a difference every day!

The Dox Difference

• We are security-focused!
• In business for 40+ years
• Average Engineer tenure of 15+ years – This may be your last job!
• Pet-friendly office
• Office Happy Hours
• Weekly company sponsored lunches
• Pool Table, Ping Pong, and Arcade games

Benefits

• 100% paid medical for single
• 100% paid dental for single
• Paid vacations and holidays
• Paid technology training and classes
• Paid life insurance
• Flexible Spending Account (FSA) program
• 401K program
• 3% Safe Harbor 401K plan without employee matching contributions
• Work from home options

Position Responsibilities include:

• Collegiate Information Technology concentration or professional experience with IT.
• Knowledgeability of servers and switches.
• Proficiency with Microsoft Word and Excel.
• Excellent writing and editing skills.
• Must be detail oriented, precise and accurate.
• Ability to grasp complex technical concepts and work with LAN/WAN engineers to make them easily understandable using text and pictures.
• Ability to follow SOP’s and update them as needed.
• Availability to work 20-30 hours per week.

Skills and Experience:

• Articulate communicator, fluent in English with excellent listening skills.
• Self-motivated and ambitious.
• A drive to meet goals and deadlines.
• A team player who isn't a clock watcher.

Physical Demands:

• Normal demands associated with an office environment.
• Ability to work on computer for long periods.
• Ability to communicate with individuals by telephone, email and face-to-face.
• Some travel may be required.

Work Authorization:

• US Citizenship or Green Card

Application:

If you are interested in learning more or setting up an Interview, please click "Apply Now" below or Call [phone].

Dox performs assessments all over the USA and has a separate project team for remediation.

We are an equal opportunity employer.