Windows System Administrator Position – Rochester NY

Dox Electronics, Inc.; City of Rochester (NY); Hybrid; USD 75,000 - 110,000; Full time

Benefits offered by this job

100% paid medical for single

100% paid dental for single

Paid vacations and holidays

Paid life insurance

Flexible Spending Account (FSA) program

401K program

Work from home options

Pet-friendly office

Work from home options

Job summary

A leading electronics service provider located in Rochester, NY, is looking for a Windows Systems Administrator to join their team. The ideal candidate will provide technical support, maintain systems, and resolve complex client issues across various industries. Essential qualifications include Network + or A+ certifications and knowledge in server management. Dox offers a pet-friendly office, competitive benefits, and opportunities for professional development. US citizenship or a Green Card is required.

Qualifications

• Expertise in providing server, storage, and network technical support.
• Ability to resolve complex technical problems on new and existing systems.
• Excellent listening skills to understand and address client concerns.

Responsibilities

• Listening to clients’ concerns and recommending solutions.
• Delivering server and network technical support.
• Installing and upgrading server hardware and software.
• Ensuring compliance with company standards and procedures.
• Developing and maintaining client relationships.
• Delivering the highest degree of customer satisfaction
• Escalating problems within parameters
• Developing and maintaining client relationships
• Identifying opportunities to expand or extend existing services
• Communicating effectively with customers and Dox employees
• Completing required documentation

Skills

Network + and or A+ Certifications

Active Directory

Virtual Environments – VMware, Hyper-V & Citrix

Microsoft Windows Server Operating Systems

Microsoft Exchange

HP, Dell and IBM Server hardware

Various backup solutions, i.e. Veeam, StorageCraft

Office 365 use and deployment

Tools

Active Directory

VMware

Hyper-V

Citrix

Windows Server

Microsoft Exchange

Office 365

Veeam / StorageCraft

Job description

WINDOWS SYSTEM ADMINISTRATOR POSITION – ROCHESTER NY

Dox Electronics Inc. is looking to add a Windows Systems Administrator to our team. The ideal candidate will be responsible for providing exceptional customer support to Dox’s client base, performing systems maintenance and support as well as resolving complex technical problems on client environments. This position requires excellent listening skills to understand issues and take corrective actions. Candidates will work with a multitude of clients in all different industries. Every day is a different experience!

The Dox Difference

• We are Security - focused!
• In Business for 40 years!
• Average Engineer tenure of 15+ years – This may be your last job!
• Pet-friendly office
• Office Happy Hours
• Weekly company sponsored lunches
• Pool Table, Ping Pong, and Arcade games

Benefits

• 100% paid medical for single
• 100% paid dental for single
• Paid vacations and holidays
• Paid technology training and classes
• Paid life insurance
• Flexible Spending Account (FSA) program
• 401K program
• 3% Safe Harbor 401K plan without employee matching contributions
• Work from home options

Position Responsibilities

• Listening to clients’ concerns and recommends and implements appropriate solutions
• Providing server, storage, and network technical support
• Installing and upgrading server hardware, software, storage and networking products
• Resolving complex technical problems on new and existing systems, including server hardware, software, storage and networking products
• Ensuring compliance with company technical and quality standards and procedures
• Delivering the highest degree of customer satisfaction
• Escalating problems within parameters
• Developing and maintaining client relationships
• Identifying opportunities to expand or extend existing services
• Communicating effectively with customers and Dox employees
• Completing required documentation

Skills and Experience

• Network + and or A+ Certifications
• Manufacturers Certifications a plus
• Working Knowledge of:
  • Active Directory
  • Virtual Environments – VMware, Hyper‑V & Citrix
  • Microsoft Windows Server Operating Systems
  • Microsoft Exchange
  • HP, Dell and IBM Server hardware
  • Server utilities used to configure, maintain, monitor and troubleshoot hardware
  • Various backup solutions, i.e. Veeam, StorageCraft
  • Office 365 use and deployment
• Ability to design and implement technology solutions for new and existing products/applications
• Ability to manage multiple projects from start to completion
• Effective written and verbal communication skills
• Strong organizational skills
• Strong problem resolutions skills

Work Authorization

• US Citizenship or Green Card

If you are interested in learning more or setting up an Interview, please click "Apply Now" below or Call [phone].

Dox performs assessments all over the USA and has a separate project team for remediation.