Technical Inside Sales - Process Controls & Instrumentation

Opti Staffing; Ridgefield (WA); On-site; USD 33,000 - 55,000; Full time

Job summary

Opti Staffing is hiring for a Technical Inside Sales – Process Controls & Instrumentation in Ridgefield, WA and Woodland, WA. This onsite, full-time role supports customers and sales representatives with technical guidance, pricing, and order qualification.

The ideal candidate has technical education or hands-on industry experience, plus strong communication and problem‑solving abilities to interpret specifications and recommend solutions. Compensation up to $40/hr DOE.

Qualifications

• Technical education in instrumentation, automation, controls, or related field or hands-on experience.
• Experience with technical or industrial products.
• Strong customer service and communication skills.
• Ability to read and interpret technical documents and specifications.
• Detail-oriented with strong problem-solving skills.
• Able to read pricing, quotes, orders and product information.

Responsibilities

• Provide technical, application, and product support to customers and sales reps.
• Help customers identify products and solutions for their applications.
• Provide pricing, availability, and delivery information.
• Review incoming orders for proper product selection and application.
• Support Outside Sales with lead qualification and follow-up.
• Review technical documents, bid specs, and project requirements.
• Assist with quotes, proposals, and project bids.
• Respond to technical and product-related questions from customers and sales reps.
• Communicate clearly with customers throughout quoting and ordering.
• Troubleshoot issues and identify practical solutions.
• Work independently while collaborating with the broader sales/technical team.
• Suggest ideas to improve processes and customer experience.

Skills

Technical aptitude

Customer service

Communication skills

Reading technical documents

Problem-solving

Initiative

Attention to detail

Pricing / quotes / orders experience

Education

Technical education in instrumentation, automation, controls

Job description

OPTI STAFFING GROUP IS HIRING! Opening: Technical Inside Sales – Process Controls & Instrumentation Location: Ridgefield, WA / Woodland, WA | Onsite Schedule: Monday – Friday | Full-Time Pay: Up to $40/hr DOE

WHO THEY ARE

Our client is an established technical sales and solutions provider supporting industrial customers throughout the region. They specialize in process instrumentation, automation, controls, and related equipment used across a variety of industrial applications. Their team works closely with customers to understand their applications, identify the right products and solutions, and provide ongoing technical support throughout the sales and ordering process. They're looking for someone who combines technical aptitude with strong customer service and communication skills and enjoys solving problems in a fast-paced environment.

WHAT YOU'LL DO

• Providing technical, application, and product support to customers and sales representatives
• Helping customers identify products and solutions based on their specific application needs
• Providing pricing, availability, and delivery information
• Reviewing incoming orders for proper product selection and application
• Supporting Outside Sales with lead qualification and follow-up
• Reviewing technical documents, bid specifications, and project requirements
• Assisting with quotes, proposals, and project bids
• Responding to technical and product-related questions from customers and sales representatives
• Communicating clearly with customers throughout the quoting and ordering process
• Troubleshooting issues and identifying practical solutions
• Working independently while collaborating with the broader sales and technical team
• Bringing forward ideas that can improve processes and the overall customer experience

WHAT'S IN IT FOR YOU

• Join a specialized and technically driven industry
• Work directly with industrial automation and instrumentation products
• Opportunity to build strong technical product knowledge
• Work with both customers and experienced technical sales professionals
• Variety of applications and customer challenges to solve
• Stable, full-time Monday–Friday schedule
• Opportunity for continued professional growth

WHAT YOU NEED

• Technical education in instrumentation, automation, controls, or a related field OR equivalent hands‑on industry experience
• Experience working with technical or industrial products
• Strong customer service and communication skills
• Ability to understand customer applications and recommend appropriate solutions
• Strong critical-thinking and problem‑solving skills
• Ability to read and interpret technical documents and specifications
• Comfortable working with pricing, quotes, orders, and detailed product information
• Strong written communication, grammar, spelling, and attention to detail
• Ability to work independently and take initiative
• Comfortable working in a fast‑paced environment with multiple priorities

PREFERRED

• Experience with process instrumentation, industrial automation, or process controls
• Knowledge of flow, level, pressure, temperature, analytical instrumentation, valves, or similar industrial products
• Previous technical inside sales, applications, technical customer service, or sales support experience
• Experience supporting Outside Sales representatives
• Experience reviewing RFQs, bid specifications, or technical project requirements
• Background with an industrial distributor, manufacturer's representative, controls integrator, or automation company

THE MUSTS

• Strong technical aptitude
• Excellent communication and customer service skills
• Ability to understand technical information and explain it clearly
• Strong problem‑solving skills
• Self-directed and comfortable taking initiative
• Detail‑oriented with the ability to accurately review orders and specifications
• Comfortable working directly with both customers and sales professionals