Inside Sales Representative, Industrial Distribution

Tech Sales Jobs; Tempe (AZ); On-site; USD 45,000 - 65,000; Full time

Job summary

Ryan Herco Flow Solutions, a SunSource company, is seeking an Inside Sales Representative to join the Inside Sales & Customer Service team in Tempe, AZ. This onsite role focuses on answering calls, processing orders, and building strong customer relationships to drive sales and service excellence.

You will write bids, quote appropriate items, document activities in the ACS system, and coordinate with Outside Sales to ensure optimal account management.

Qualifications

• 2+ years of proven sales and/or customer service experience.
• Excellent written and oral communication skills.
• MS Office (Word, Excel) savvy; 40 WPM typing.
• Organized and detail-oriented; fast learner.

Responsibilities

• Provides excellent customer service by answering incoming customer calls, solving problems, entering orders and completing follow-up procedures
• Maximizes customer contact on the phone by turning product inquiries into orders; suggests accessories or replacement items to customers.
• Writes bids and quotations when appropriate and performs follow-up procedures
• Documents all customer contact and sales activities in the ACS system
• Communicates with Outside Sales to ensure excellent account management and customer service for new and existing customers
• Supports Outside Sales in implementing sales and marketing plan.
• Keeps current on Ryan Herco Flow Solutions products
• Attends product and sales training meetings as required.
• Updates and maintains database

Skills

Sales experience

Customer service

MS Office

Typing 40 WPM

Tools

ACS system

Job description

AZ - Inside Sales Representative - Industrial Distribution - Tempe, AZ

Team: Inside Sales & Customer Service

Location: Tempe, AZ 85282

Commitment: Inside Sales & Customer Service

Workplace Type: onsite

Ryan Herco Flow Solutions, a SunSource company, is a leading distributor of fluid control systems, fluid filtration systems, fluid handling products, micro-electronics, and general industrial supply. We sell to a broad base of customers in industries such as electronic component and equipment manufacturers, chemical manufacturers, water & waste treatment, metal finishing, pollution control and life sciences companies. www.rhfs.com

Ryan Herco Flow Solutions is looking for an experienced individual to fill the role of Inside Sales Representative.

Responsibilities

• Provides excellent customer service by answering incoming customer calls, solving problems, entering orders and completing follow-up procedures
• Maximizes customer contact on the phone by turning product inquiries into orders; suggests accessories or replacement items to customers.
• Writes bids and quotations when appropriate and performs follow-up procedures
• Documents all customer contact and sales activities in the ACS system
• Communicates with Outside Sales to ensure excellent account management and customer service for new and existing customers
• Supports Outside Sales in implementing sales and marketing plan.
• Keeps current on Ryan Herco Flow Solutions products
• Attends product and sales training meetings as required.
• Updates and maintains database

Requirements

• 2+ years of proven sales and/or customer service experience
• Addresses customer concerns, demonstrates empathy, and consistently moves the customer towards commitment
• Excellent people skills. Interacts effectively and works productively with a wide range of people
• Organized and detail-oriented
• Fast learner with the ability to grasp new concepts
• Persuasive, amiable, self-motived, and goal oriented
• Excellent written and oral communication skills
• MS Office (i.e. Word, Excel) savvy
• Must be able to type 40 WPM

Equal Opportunity Employer, including disability and protected veteran status. If you are an individual with a disability and require an accommodation to complete the application process, please [e-mail] request reasonable accommodation. Only requests for accommodation in the application process will be returned from this email address. This employer uses E-Verify. Please clickherefor additional information. (For Illinois E-Verify information clickhere,aquí). Sun-Source | Privacy Policy #rhfsassc