CA - Inside Sales Representative - Industrial Distribution - Elk Grove, CA

SunSource; Sacramento (CA); On-site; USD 42,000 - 65,000; Full time

Job summary

Ryan Herco Flow Solutions, a SunSource company, is seeking an Inside Sales Representative to deliver outstanding customer service, process orders, and pursue sales opportunities. The role emphasizes problem-solving, bid writing, and close collaboration with Outside Sales to ensure top-tier account management.

The ideal candidate has 2+ years of sales or customer service experience, strong communication skills, and proficiency with MS Office.

Qualifications

• 2+ years of proven sales and/or customer service experience.
• Addresses customer concerns, demonstrates empathy, and consistently moves the customer towards commitment.
• Excellent people skills. Interacts effectively and works productively with a wide range of people.
• Organized and detail-oriented.
• Fast learner with the ability to grasp new concepts.
• Persuasive, amiable, self-motivated, and goal oriented.
• Excellent written and oral communication skills.
• MS Office (i.e. Word, Excel) savvy.
• Must be able to type 40 WPM.

Responsibilities

• Provides excellent customer service by answering incoming customer calls, solving problems, entering orders and completing follow-up procedures.
• Maximizes customer contact on the phone by turning product inquiries into orders; suggests accessories or replacement items to customers.
• Writes bids and quotations when appropriate and performs follow-up procedures.
• Documents all customer contact and sales activities in the ACS system.
• Communicates with Outside Sales to ensure excellent account management and customer service for new and existing customers.
• Supports Outside Sales in implementing sales and marketing plan.
• Keeps current on Ryan Herco Flow Solutions products.
• Attends product and sales training meetings as required.
• Updates and maintains database.

Skills

Customer service

Communication skills

MS Office

Typing 40 WPM

Tools

ACS system

Job description

Ryan Herco Flow Solutions, a SunSource company, is a leading distributor of fluid control systems, fluid filtration systems, fluid handling products, micro-electronics, and general industrial supply. We sell to a broad base of customers in industries such as electronic component and equipment manufacturers, chemical manufacturers, water & waste treatment, metal finishing, pollution control and life sciences companies. www.rhfs.com

Ryan Herco Flow Solutions is looking for an experienced individual to fill the role of Inside Sales Representative.

• Provides excellent customer service by answering incoming customer calls, solving problems, entering orders and completing follow-up procedures
• Maximizes customer contact on the phone by turning product inquiries into orders; suggests accessories or replacement items to customers.
• Writes bids and quotations when appropriate and performs follow-up procedures
• Documents all customer contact and sales activities in the ACS system
• Communicates with Outside Sales to ensure excellent account management and customer service for new and existing customers
• Supports Outside Sales in implementing sales and marketing plan.
• Keeps current on Ryan Herco Flow Solutions products
• Attends product and sales training meetings as required.
• Updates and maintains database

Requirements:

• 2+ years of proven sales and/or customer service experience
• Addresses customer concerns, demonstrates empathy, and consistently moves the customer towards commitment
• Excellent people skills. Interacts effectively and works productively with a wide range of people
• Organized and detail-oriented
• Fast learner with the ability to grasp new concepts
• Persuasive, amiable, self-motived, and goal oriented
• Excellent written and oral communication skills
• MS Office (i.e. Word, Excel) savvy
• Must be able to type 40 WPM

Equal Opportunity Employer, including disability and protected veteran status.