Inside Sales Representative, Industrial Distribution

Tech Sales Jobs; Elk Grove (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

Ryan Herco Flow Solutions in Sacramento, CA is seeking an experienced Inside Sales Representative to drive order entry, handle customer inquiries and support account management.

You will work onsite with the Inside Sales & Customer Service team, turning product inquiries into orders, writing bids, and maintaining the ACS database. Strong communication and a 40 WPM typing speed are required.

The role emphasizes customer service, teamwork with Outside Sales and participation in sales training.

Qualifications

• 2+ years in sales or customer service
• Ability to resolve customer concerns and move toward commitment
• Strong interpersonal and written/oral communication
• Organized and detail-oriented
• Fast learner and self-motivated

Responsibilities

• Answer incoming customer calls and enter orders; follow up
• Grow orders by suggesting accessories or replacements
• Prepare bids and quotations and perform follow-ups
• Document all customer interactions in the ACS system
• Coordinate with Outside Sales for account management
• Support sales and marketing plan implementation
• Stay current on Ryan Herco Flow Solutions products
• Attend training meetings and maintain database

Skills

Customer service

Sales

Communication

Organizational skills

MS Office

Typing 40 WPM

Tools

ACS system

Job description

CA - Inside Sales Representative - Industrial Distribution - Elk Grove, CA

Team: Inside Sales & Customer Service

Location: Sacramento, CA 95828

Commitment: Inside Sales & Customer Service

Workplace Type: onsite

Ryan Herco Flow Solutions, a SunSource company, is a leading distributor of fluid control systems, fluid filtration systems, fluid handling products, micro-electronics, and general industrial supply. We sell to a broad base of customers in industries such as electronic component and equipment manufacturers, chemical manufacturers, water & waste treatment, metal finishing, pollution control and life sciences companies. www.rhfs.com

Ryan Herco Flow Solutions is looking for an experienced individual to fill the role of Inside Sales Representative.

In this position, you will:

• Provides excellent customer service by answering incoming customer calls, solving problems, entering orders and completing follow-up procedures
• Maximizes customer contact on the phone by turning product inquiries into orders; suggests accessories or replacement items to customers.
• Writes bids and quotations when appropriate and performs follow-up procedures
• Documents all customer contact and sales activities in the ACS system
• Communicates with Outside Sales to ensure excellent account management and customer service for new and existing customers
• Supports Outside Sales in implementing sales and marketing plan.
• Keeps current on Ryan Herco Flow Solutions products
• Attends product and sales training meetings as required.
• Updates and maintains database

Requirements:

• 2+ years of proven sales and/or customer service experience
• Addresses customer concerns, demonstrates empathy, and consistently moves the customer towards commitment
• Excellent people skills. Interacts effectively and works productively with a wide range of people
• Organized and detail-oriented
• Fast learner with the ability to grasp new concepts
• Persuasive, amiable, self-motived, and goal oriented
• Excellent written and oral communication skills
• MS Office (i.e. Word, Excel) savvy
• Must be able to type 40 WPM

Equal Opportunity Employer, including disability and protected veteran status. If you are an individual with a disability and require an accommodation to complete the application process, please [e-mail] request reasonable accommodation. Only requests for accommodation in the application process will be returned from this email address. This employer uses E-Verify. Please clickherefor additional information. (For Illinois E-Verify information clickhere,aquí). Sun-Source | Privacy Policy#rhfsassc