Inside Sales Representative - Foley

River City Equipment Rental & Sales Inc; Foley (AL); Sur place; USD 35 000 - 50 000; Plein temps

Avantages offerts par ce poste

401(k) with company match

Weekly pay

Medical Insurance

Dental Insurance

Vision Insurance

HSA

Life Insurance (basic)

EAP

STD Disability Benefit

Parental leave

PTO & Holidays

Employee Referral program

Résumé du poste

Empower Rental Group in Foley, Alabama is hiring an Inside Sales Representative to support branch operations, assist customers with pickups and deliveries, and conduct outbound sales calls. The role requires a proactive customer-service attitude, multitasking across responsibilities, and strong communication skills.

The position emphasizes accurate order processing, collaboration with shop and field teams, and delivering exceptional service to internal and external customers.

Qualifications

• Exceptional communication, presentation and persuasion skills with a positive professional attitude.
• Detail orientation and accuracy must be top notch.
• Proficient computer skills including MS Word, PowerPoint, Excel, and Outlook.
• Strong customer-service mindset and ability to manage multiple tasks simultaneously.
• Excellent time management and effective communication, both written and verbal.

Responsabilités

• Answer operational branch calls and take ownership of customer needs.
• Assist customers with pick-ups and deliveries and walk-in service.
• Complete outbound sales calls daily per assigned quota.
• Log calls in the rental system with clear notes.
• Route trucks and maintain driver communication; schedule maintenance.
• Prepare purchase orders and coordinate with shop/rental staff.
• Support outside sales representatives and project tasks as needed.
• Handle customer inquiries promptly and maintain safety standards.

Connaissances

Exceptional communication

Persuasion skills

Time management

Multitasking

Customer service orientation

Detail oriented

Professional attitude

Outils

MS Word

PowerPoint

Excel

Outlook

Description du poste

Empower Rental Group is hiring an Inside Sales Representative in Foley, Alabama!Empower Rental Group is a family of local equipment rental providers across the Southeastern US. We began with 3 locations in 2021 with the goal of being the difference in the equipment rental industry by doing everything differently. We now have over 36 locations, and we are adding an Inside Sales Representative to our team at the Foley, AL store!Company Benefits:401(k) with Company matchWeekly PayMedical InsuranceDental InsuranceVision InsuranceHealth Savings Account (HSA)Employer-paid basic life insurance with a \"buy-up\" optionEmployee Assistance Program (EAP)Employer-paid STD Disability BenefitVoluntary Life, Accident, and LTD Disability benefit optionsPaid Parental leavePaid time off and Holiday PayEmployee Referral programRetirement planEmployee Sharing ProgramThe Inside Sales Representative supports the operations of branches by working with customers, vendors, and branch employees to provide operational services. The Inside Sales Representative supports sales as needed and completes outbound sales calls. The Inside Sales Representative is a true multi-tasker who works in many facets while completing operational tasks and providing customer service to internal and external customers. They work cooperatively with the other members of the team to ensure orders are placed correctly and the customer gets exactly what they need. This position requires a customer service attitude for both internal and external customers.Responsibilities include but are not limited to:Answer operational branch calls assisting and taking ownership of all customer needs.Assist customers with pick-ups and deliveries. Assist walk-in customers (if applicable) with pick-ups and deliveries.Complete outbound sales calls daily per assigned quota.Notates all calls in the rental system via electronic call logs.Routes trucks and has consistent driver communication. Schedules drivers.Schedules truck maintenance.Complete call-off number recordings and communicate to customers.Complete contract closeouts and rental periods invoicing.Complete cycle invoice accuracy.Complete fuel inventory on site/ordering.Write Purchase Orders.Work with the Shop Foreman or rental shop on equipment assigning to orders.Complete truck PPE inventory.Assist outside sales representatives.Assist with project execution tasks such as answering questions around administration, delivery or invoicing.Handles customers’ inquiries/requests in a timely manner.Communicates frequently with the customer.Maintains a safe work environment.Performs other related duties as assigned.Job Requirements:Highly motivated operational professional that can operate within guidelines assigned.High energy with a customer service attitude is a must.Exceptional communication, presentation and persuasion skills and positive professional attitude.Detail orientation and accuracy must be top notch.Proficient level of computer skills including MS Word, PowerPoint, Excel, and Outlook.Ability to manage various tasks simultaneously.Excellent time management skills.Able to work in a fast-paced, entrepreneurial environment.Exceptional verbal and written communication skills.Possess decision-making, problem resolution and creative thinking skills.Able to multitask activities with shifting priorities.Empower Rental Group is an Equal Opportunity Employer