Inside Sales Representative – Commercial HVAC

Jobot; Seattle (WA); On-site; USD 3,444,000 - 4,133,000; Full time

Benefits offered by this job

Health insurance

401(k) with employer match

HSA and FSA options

Life and disability insurance

Paid family leave and PTO

10 paid holidays

Referral bonuses

Job summary

Jobot is seeking an Inside Sales Representative for commercial HVAC to assist customers with product orders, shipment tracking, and account support. The role collaborates with Account Managers, warehouse staff, and operations teams in a fast-paced environment.

Location is Seattle, WA. Pay ranges from $25 to $30 per hour, with commission potential based on experience. HVAC knowledge is helpful but not required; distribution experience is a plus.

Qualifications

• High school diploma or equivalent required.
• Previous sales, customer service, order-processing, or distribution experience.
• Strong phone, email, and in-person communication skills.
• Comfortable working in a fast-paced, high-volume environment.
• Proficiency with Microsoft Word, Excel, and order-processing systems.
• HVAC product or warehouse experience is a plus.
• Fishbowl inventory software experience is a plus.

Responsibilities

• Respond to customer inquiries by phone, email, and in person.
• Process orders from phone, email, and walk-in customers.
• Provide pricing, product availability, and order-status information.
• Support Account Managers with customer requests.
• Enter and maintain orders in the company’s inventory system.
• Track shipments and coordinate project or jobsite deliveries.
• Process returns, credits, warranty requests, and freight claims.
• Prepare outgoing shipments and assist with order picking when needed.
• Review open orders and resolve discrepancies.
• Maintain clear communication across sales, warehouse, and operations teams.

Skills

Communication skills

Customer service

Order processing

Sales support

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

Fishbowl Inventory

Order-processing systems

Job description

Assist customers with product orders, shipment tracking, and general account support.

This Jobot Job is hosted by: Courtney Hoogervorst

Salary: $25 - $30 per hour

A bit about us

An established commercial HVAC equipment distributor

Why join us

• Medical, dental, and vision insurance
• 401(k) with employer match and immediate vesting
• HSA and FSA options
• Life and disability insurance
• Paid family leave and PTO
• 10 paid holidays
• Referral bonuses and additional voluntary benefits

Job Details

• Inside Sales Representative - Commercial HVAC
• Location: Seattle, WA
• Employment Type: Full-Time
• Pay: $25-$30 per hour, depending on experience, plus commission

Position Overview

An established commercial HVAC distributor is seeking an Inside Sales Representative to assist customers with product orders, shipment tracking, and general account support.

This position works closely with customers, Account Managers, warehouse personnel, and operations teams.

Commercial HVAC or distribution experience is helpful but not required.

Responsibilities

• Respond to customer inquiries by phone, email, and in person
• Process orders from phone, email, and walk-in customers
• Provide pricing, product availability, and order-status information
• Support Account Managers with customer requests
• Enter and maintain orders in the company’s inventory system
• Track shipments and coordinate project or jobsite deliveries
• Process returns, credits, warranty requests, and freight claims
• Prepare outgoing shipments and assist with order picking when needed
• Review open orders and resolve discrepancies
• Maintain clear communication across sales, warehouse, and operations teams

Qualifications

• High school diploma or equivalent required
• Previous sales, customer service, order-processing, or distribution experience
• Strong phone, email, and in-person communication skills
• Comfortable working in a fast-paced, high-volume environment
• Proficiency with Microsoft Word, Excel, and order-processing systems
• Strong attention to detail, organization, and follow-through
• HVAC product or warehouse experience is a plus
• Fishbowl inventory software experience is a plus

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

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