Inside Sales Representative (7473)

ABC Supply Interiors, formerly L&W Supply; Wadsworth (OH); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

401(k) with company match

Paid vacation

Paid holidays

Paid sick days

Employer paid disability insurance

Employer paid life insurance

Flex spending

Job summary

ABC Supply Interiors seeks an Inside Sales Associate to support customers purchasing drywall, ceiling tiles, steel framing and other building materials for commercial and residential projects.

You will greet customers, provide product expertise, and finalize sales with a focus on service excellence and long-term relationships. The role includes coordinating deliveries and assisting with merchandising and sales planning.

Qualifications

• 1-2 years’ experience with interior building products is preferred.
• Excellent communication and interpersonal skills.
• Solid time management and prioritization skills.
• Detail and service oriented.

Responsibilities

• Assist customers in selecting products and solutions for building projects.
• Discuss features and benefits of products and services.
• Establish rapport with new customers and nurture long-term relationships.
• Solicit feedback on products and services to improve offerings.
• Coordinate delivery requests to ensure efficiency and customer satisfaction.
• Assist in developing branch sales plans and merchandising strategies.
• Recommend appropriate products and up-sell where suitable.
• Handle inquiries via phone and email to assist customers promptly.

Skills

Communication

Interpersonal skills

Time management

Basic computer skills

Team player

Detail oriented

Job description

ABC Supply Interiorsis a leading specialty distributor of drywall, ceiling tiles, steel framing and other building materials used by commercial and residential contractors. ABC Supply Interiors delivers the products and capabilities offered by a national distributor paired with the service and personal touch usually found only in a locally owned business.

As an Inside Sales Associate, you will provide assistance to customers as they purchase the materials they need for a variety of building projects. From the moment you greet customers until their sales have been finalized, you will provide them with superior service and building material expertise.

Specific duties may include:

• Assisting customers in developing ABC Supply Interio solutions to meet their needs
• Discussing features and benefits of products and services
• Establishing rapport with new customers and nurturing relationships with long term customers
• Soliciting feedback from customers on products and services
• Coordinating delivery requests to ensure efficiency and customer satisfaction
• Assisting in the development of branch sales plan and strategy
• Assisting in the design and execution of merchandising strategy
• Determining customers’ needs and recommending appropriate products and solutions, up-selling additional products and supplies for each job
• Answering incoming phone calls and emails to assist customers in a timely manner
• Accepting payment and applying it to the appropriate customer account
• Arranging with the warehouse for customer product pickup
• Reordering products to keep the store and warehouse shelves well stocked
• Addressing and resolving service concerns, should they arise

Specific qualifications include:

• 1-2 years’ experience with interior building products is preferred
• Excellent communication and interpersonal skills
• Solid time management and prioritization skills
• Basic computer skills
• Positive attitude and team player
• Detail and service oriented

Benefits may include:

• Health, dental, and vision coverage - eligible after 60 days, low out of pocket
• 401(k) with generous company match - eligible after 60 days, immediately vested
• Employer paid employee assistance program
• Employer paid short term and long term disability
• Employer paid life insurance
• Flex spending
• Paid vacation
• Paid sick days
• Paid holidays

Equal Opportunity Employer / Drug Free Workplace

ABC Supply values diversity and we actively encourage women, minorities, and veterans to apply.