Inside Sales Representative (7203)

ABC Supply Interiors, formerly L&W Supply; Houston (TX); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

Health/Dental/Vision Insurance

401(k) with company match

Employee Assistance Program

Disability Insurance

Life Insurance

Flexible Spending Account

Paid Vacation

Paid Sick Leave

Paid Holidays

Job summary

ABC Supply Interiors is seeking an Inside Sales Associate to assist customers as they purchase building materials for commercial and residential projects. You will greet customers, provide product expertise, and guide them through the sales process to ensure satisfaction.

Day-to-day duties include developing solutions with customers, discussing features, coordinating deliveries, processing payments, and helping maintain stocked shelves. Strong communication and time management are essential.

Qualifications

• 1–2 years’ experience with interior building products preferred.
• Excellent communication and interpersonal skills.
• Solid time management and prioritization skills.
• Basic computer skills and a positive attitude.

Responsibilities

• Assist customers in developing solutions and meeting their needs.
• Discuss features and benefits of products and services.
• Establish rapport with new customers and nurture long-term relationships.
• Coordinate delivery requests and ensure customer satisfaction.
• Accept payments and apply to customer accounts; assist with pickups.
• Reorder products to keep shelves stocked.
• Address and resolve service concerns as they arise.

Skills

Interpersonal communication

Customer service

Interior building products knowledge

Time management

Team player

Basic computer skills

Job description

ABC Supply Interiorsis a leading specialty distributor of drywall, ceiling tiles, steel framing and other building materials used by commercial and residential contractors. ABC Supply Interiors delivers the products and capabilities offered by a national distributor paired with the service and personal touch usually found only in a locally owned business.

As an Inside Sales Associate, you will provide assistance to customers as they purchase the materials they need for a variety of building projects. From the moment you greet customers until their sales have been finalized, you will provide them with superior service and building material expertise.

Specific duties may include:

• Assisting customers in developing ABC Supply Interio solutions to meet their needs
• Discussing features and benefits of products and services
• Establishing rapport with new customers and nurturing relationships with long term customers
• Soliciting feedback from customers on products and services
• Coordinating delivery requests to ensure efficiency and customer satisfaction
• Assisting in the development of branch sales plan and strategy
• Assisting in the design and execution of merchandising strategy
• Determining customers’ needs and recommending appropriate products and solutions, up-selling additional products and supplies for each job
• Answering incoming phone calls and emails to assist customers in a timely manner
• Accepting payment and applying it to the appropriate customer account
• Arranging with the warehouse for customer product pickup
• Reordering products to keep the store and warehouse shelves well stocked
• Addressing and resolving service concerns, should they arise

Specific qualifications include:

• 1-2 years’ experience with interior building products is preferred
• Excellent communication and interpersonal skills
• Solid time management and prioritization skills
• Basic computer skills
• Positive attitude and team player
• Detail and service oriented

Benefits may include:

• Health, dental, and vision coverage - eligible after 60 days, low out of pocket
• 401(k) with generous company match - eligible after 60 days, immediately vested
• Employer paid employee assistance program
• Employer paid short term and long term disability
• Employer paid life insurance
• Flex spending
• Paid vacation
• Paid sick days
• Paid holidays

Equal Opportunity Employer / Drug Free Workplace

ABC Supply values diversity and we actively encourage women, minorities, and veterans to apply.