Inside Sales Representative (7473)

ABC Supply; Wadsworth (OH); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

401(k) with company match

Employee assistance program

Disability insurance

Life insurance

Paid vacation

Paid sick days

Paid holidays

Job summary

ABC Supply Interiors is seeking an Inside Sales Associate to assist customers in purchasing building materials for commercial and residential projects. You will greet customers, discuss products, and finalize sales with a focus on service and expertise.

Responsibilities include coordinating deliveries, assisting in sales planning, merchandising, and handling inquiries via phone and email. A 1-2 year background in interior building products is preferred.

Qualifications

• 1-2 years' experience with interior building products preferred.
• Excellent communication and interpersonal skills.
• Solid time management and prioritization skills.
• Basic computer skills.
• Positive attitude and team player.
• Detail-oriented and service-focused.

Responsibilities

• Assist customers in selecting ABC Supply Interiors products and solutions.
• Discuss features and benefits of products and services.
• Establish rapport with new customers and nurture relationships with long-term customers.
• Coordinate delivery requests to ensure efficiency and customer satisfaction.
• Assist in development of branch sales plan and merchandising strategy.
• Answer incoming calls and emails to assist customers promptly.
• Accept payments and apply to customer accounts.
• Arrange warehouse pickup for customers and reorder products to stock shelves.
• Address and resolve service concerns as they arise.

Skills

Interpersonal skills

Communication

Time management

Basic computer skills

Team player

Detail oriented

Tools

CRM software

Job description

ABC Supply Interiors is a leading specialty distributor of drywall, ceiling tiles, steel framing and other building materials used by commercial and residential contractors. ABC Supply Interiors delivers the products and capabilities offered by a national distributor paired with the service and personal touch usually found only in a locally owned business.As an Inside Sales Associate, you will provide assistance to customers as they purchase the materials they need for a variety of building projects. From the moment you greet customers until their sales have been finalized, you will provide them with superior service and building material expertise.Specific duties may include:Assisting customers in developing ABC Supply Interio solutions to meet their needsDiscussing features and benefits of products and servicesEstablishing rapport with new customers and nurturing relationships with long term customersSoliciting feedback from customers on products and servicesCoordinating delivery requests to ensure efficiency and customer satisfactionAssisting in the development of branch sales plan and strategyAssisting in the design and execution of merchandising strategyDetermining customers’ needs and recommending appropriate products and solutions, up-selling additional products and supplies for each jobAnswering incoming phone calls and emails to assist customers in a timely mannerAccepting payment and applying it to the appropriate customer accountArranging with the warehouse for customer product pickupReordering products to keep the store and warehouse shelves well stockedAddressing and resolving service concerns, should they ariseSpecific qualifications include:1-2 years' experience with interior building products is preferredExcellent communication and interpersonal skillsSolid time management and prioritization skillsBasic computer skillsPositive attitude and team playerDetail and service orientedBenefits may include:Health, dental, and vision coverage - eligible after 60 days, low out of pocket401(k) with generous company match - eligible after 60 days, immediately vestedEmployer paid employee assistance programEmployer paid short term and long term disabilityEmployer paid life insuranceFlex spendingPaid vacationPaid sick daysPaid holidaysEqual Opportunity Employer / Drug Free Workplace ABC Supply values diversity and we actively encourage women, minorities, and veterans to apply.