Inside Sales Representative

Pennsylvania Steel Company, Inc.; York (York County); On-site; USD 45,000 - 70,000; Full time

Job summary

Pennsylvania Steel, a leading Steel Service Center in York, PA, is seeking an Inside Sales Representative to enhance customer service and manage orders. This full-time position values employees and promotes a family-oriented work environment while offering opportunities for growth and competitive compensation.

Benefits

Comprehensive medical, dental, and disability benefits

Retirement savings plan

Paid vacation and sick time

Opportunities for growth and development

Qualifications

• Experience in a steel service center or similar field preferred.
• Prior sales, hospitality, or retail experience is preferred.
• Proficiency in MS Office (Excel, Outlook, Word) required.

Responsibilities

• Act as internal account coordinator for assigned accounts.
• Respond to customer inquiries via email, phone, or fax.
• Manage full customer order cycle from order creation to delivery.

Skills

Communication

Negotiation

Problem solving

Multitasking

Education

College background

Tools

MS Office

Job description

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Pennsylvania Steel , a Steel Service Center in York, PA, is looking for an Inside Sales Representative to join our growing team.

The successful candidate will be joining a family-owned business where we value employees and their families. Pennsylvania Steel has been in business since 1972 and has expanded to 12 locations, becoming one of the largest Steel Service Centers in the eastern United States.

If you feel you are the right candidate and want to join a company where you have a name, not a number, we'd welcome the opportunity to have you join us.

Responsibilities

• Act as the internal account coordinator for assigned accounts
• Respond to all general line customer inquiries via email, phone, or fax by reviewing customer requirements, determining material availability, and quoting prices and delivery commitment
• Manage the full customer order cycle from order creation through delivery
• Work collaboratively with all departments within Pennsylvania Steel to expedite customer orders or solve customer delivery and/or material challenges
• Provide customers with a personalized level of customer service that reinforces the importance of customer satisfaction
• Assist other Inside Sales Representatives in the development and maintenance of their assigned accounts when necessary
• Quickly develop strong product and market knowledge, as well as knowledge of the customer’s business and end use of material

Qualifications

• Experience in a steel service center or a similar field preferred
• College background or prior sales, hospitality, or retail experience is preferred
• Excellent written, verbal and interpersonal communication skills
• Proficiency in MS Office (Excel, Outlook, and Word)
• Ability to multitask and prioritize in a rapidly changing environment
• Problem solving/conflict resolution and negotiation skills
• Competitive wages based upon experience
• Comprehensive medical, dental, and disability benefits programs
• Retirement savings plan
• Paid vacation and sick time
• Opportunities for growth, development, and promotion

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Fabricated Metal Products

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