Inside Sales Representative

Gilder Search Group; Wixom (MI); On-site; USD 42,000 - 65,000; Full time

Job summary

Gilder Search Group is seeking an Inside Sales Representative to join our Wixom, Michigan team on site. The role focuses on generating new business, re-engaging dormant customers, qualifying leads, and supporting the outside sales team.

The ideal candidate is proactive, organized, and motivated by measurable sales activity. Responsibilities include outbound calls/emails, CRM maintenance, opportunity development, and collaborating with Area Sales Managers to grow the customer base.

Qualifications

• Experience in inside sales or business development within technical markets.
• Comfort with outbound prospecting and cold calling.
• Ability to learn technical products and communicate their value.
• Bachelor's degree or equivalent experience preferred.

Responsibilities

• Conduct outbound calls and emails to prospective and existing customers.
• Research and re-engage dormant customer accounts.
• Identify and qualify new business opportunities.
• Ask discovery questions to understand customer needs and applications.
• Maintain CRM records, follow-up activity, and pipeline information.
• Coordinate opportunities with Area Sales Managers.
• Support quoting, follow-up, and opportunity development.
• Track sales activity, response rates, and conversions.
• Build strong relationships through consistent communication.
• Assist with market research and identify potential new accounts.

Skills

Inside sales experience

Business development

Account development

Technical sales

Education

Bachelor's degree preferred

Tools

CRM systems

Job description

A growing industrial equipment manufacturer is seeking an Inside Sales Representative to join its Wixom, Michigan team. This role is focused on generating new business opportunities, re-engaging dormant customers, qualifying leads, and supporting the outside sales team.

The ideal candidate is proactive, comfortable on the phone, organized, and motivated by measurable sales activity and growth.

Responsibilities

• Conduct outbound calls and emails to prospective and existing customers
• Research and re-engage dormant customer accounts
• Identify and qualify new business opportunities
• Ask discovery questions to understand customer needs and potential applications
• Maintain accurate CRM records, follow-up activity, and pipeline information
• Coordinate qualified opportunities with Area Sales Managers
• Support quoting, customer follow-up, and opportunity development
• Track sales activity, response rates, lead conversion, and other performance metrics
• Build strong customer relationships through consistent communication and follow-through
• Assist with market research and identifying potential new accounts

Qualifications

• Previous experience in inside sales, business development, account development, or technical sales
• Experience selling into manufacturing, industrial equipment, automation, machinery, packaging, food processing, MRO, or a related technical market is preferred
• Comfortable with outbound prospecting and cold calling
• Strong communication and relationship-building skills
• Experience working with CRM systems and managing multiple opportunities
• Self-motivated, accountable, and comfortable working toward sales goals
• Ability to learn technical products and communicate their value to customers
• Bachelor’s degree preferred, or equivalent professional experience

Compensation

• Target commission of approximately 30% of base salary
• Additional upside for above-target performance

This is a fully onsite position in Wixom, Michigan.