Inside Technical Sales Representative

Specialized Recruiting Group; Monroe (MI); On-site; USD 36,000 - 40,000; Full time

Benefits offered by this job

401(k) contribution

PTO

Paid holidays

Education support

Incentive program

Job summary

Specialized Recruiting Group is assisting a well-established industrial manufacturer in Monroe, MI to find an Inside Technical Sales Representative. This onsite role focuses on building long-term customer relationships, understanding technical requirements, and coordinating with Engineering, Manufacturing, and other departments to ensure accurate quotes, orders, and on-time delivery.

You will handle domestic and international customer communications, read technical drawings, analyze pricing and

Qualifications

• Must have strong communication, organization, problem-solving, negotiation and customer service skills.
• Associate or Bachelor degree with related experience as described.

Responsibilities

• Communicate with domestic and international customers regarding quotes, orders, changes, returns, and cancellations.
• Read and interpret technical drawings, specifications, and bills of material.
• Analyze pricing, costs, lead times, and product availability using the ERP system.
• Coordinate with Engineering, Manufacturing, and other departments to ensure accurate product selection and timely delivery.
• Build strong customer relationships, follow up on orders, and resolve post-sale issues.

Skills

Communication

Organization

Problem-solving

Negotiation

Customer service

Education

Associate degree + 4 years related experience

Bachelor's degree + 2 years related experience

Tools

ERP system

Microsoft Word/Excel/Outlook

Job description

Our client is a well-established industrial manufacturing company with long-standing domestic and international customers. They are looking for an Inside Technical Sales Representative to join their team and provide technical sales and customer service support. The role focuses on building long-term customer relationships, understanding technical requirements, and coordinating with internal teams to ensure accurate quotes, orders, and on-time delivery.

Compensation Range: $26.00 – $29.00/hour, depending on experience

Schedule: Monday – Friday | 7:30 AM – 4:15 PM | Onsite

Location: Monroe, MI

Employment Type: Direct Hire

What You’ll Do:

• Communicate with domestic and international customers regarding quotes, orders, changes, returns, and cancellations.
• Read and interpret technical drawings, specifications, and bills of material.
• Analyze pricing, costs, lead times, and product availability using the ERP system.
• Coordinate with Engineering, Manufacturing, and other departments to ensure accurate product selection and timely delivery.
• Build strong customer relationships, follow up on orders, and resolve post-sale issues.

What You’ll Need:

• Associate Degree + 4 years of related experience OR Bachelor’s Degree + 2 years of related experience.
• 5+ years of technical or industrial sales experience is a plus.
• Ability to read and interpret technical drawings and bills of material.
• Previous ERP experience and proficiency with Microsoft Word, Excel, and Outlook.
• Strong communication, organization, problem-solving, negotiation, and customer service skills.

Additional Details & Benefits:

• Primarily onsite with potential for hybrid flexibility after training.
• Rotating on-call schedule; after-hours calls are rare and compensated.
• Minimal travel (less than 5%).
• Competitive benefits include 401(k) contribution, PTO, paid holidays, education support, and an incentive program.

Specialized Recruiting Group is an equal opportunity employer.

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state and local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship.

Please inform your Specialized Recruiting Group office if you need assistance completing any forms or to otherwise participate in the application process.