Inside Sales Representative

MRA Recruiting Services; United States; On-site; USD 40,000 - 60,000; Full time

Job summary

Associated Bag is seeking an Inside Sales Representative to proactively reach decision-makers on a regular schedule and promote stock and custom items. You will quote, negotiate terms, and manage freight and delivery considerations to support customers’ needs.

You will develop a solid understanding of each customer's business, staying informed through industry information and articles to identify opportunities, while maintaining CRM records and clear communication with teams.

Qualifications

• High school diploma or equivalent; post-high school education preferred.
• 3 years of experience in sales or customer service.
• Ability to read and interpret technical drawings and agreements.
• Strong writing and business correspondence skills.
• Effective presentation and communication skills for interacting with customers and colleagues.
• Basic math skills, including calculating discounts and gross margins.

Responsibilities

• Proactively contact decision-makers within companies on a regular schedule to: Introduce and promote stock and custom items; Suggest special delivery, stocking, or pricing option; Offer additional services such as flex pay warehousing, special packaging, custom, and direct shipments.
• Manage customer contacts within the CRM program.
• Quote and negotiate both stock and custom items, including: Special pricing; Delivery/payment terms; Freight considerations.
• Utilize appropriate promotional materials and sales techniques to enhance customer awareness of capabilities for stock and custom items.

Skills

Sales experience

Communication skills

Presentation skills

Reading drawings

Math skills

Education

High school diploma

Post-secondary education preferred

Tools

CRM software

Job description

Company: Associated Bag

Title: Inside Sales Representative

About: Associated Bag is a national supplier of packaging and shipping products serving all types of industries from four strategic locations. We are a family-owned business with a stable history and a bright future. Our employees enjoy a casual, collaborative work environment, competitive salary, a complete benefits package that includes great work/life balance with flexible scheduling and a generous time off policy. Business success is all about meeting your customers’ needs. When we treat our co‑workers like customers, the actual customers receive even better service. Open and honest communication is the key, and a workplace administered with consistency and fairness promotes enthusiasm, teamwork, and pride for all.

Position Summary: The Inside Sales Representative is responsible for proactively contacting decision‑maker(s) on a regular schedule, using promotional material and sales techniques to enhance customer awareness of capabilities for both stock and custom items; quotes and negotiating special pricing, delivery and payment terms, freight considerations, etc.; develops a thorough understanding of customer's business and stays educated and informed through news articles, customer websites, and industry information to identify key events that may warrant action; manages customer contacts with CRM program.

Responsibilities

• Proactively contact decision‑makers within companies on a regular schedule to:
  • Introduce and promote stock and custom items
  • Suggest special delivery, stocking, or pricing option
  • Offer additional services such as flex pay warehousing, special packaging, custom, and direct shipments
• Manage customer contacts within the CRM program
• Quote and negotiate both stock and custom items, including:
  • Special pricing
  • Delivery/payment terms
  • Freight considerations
• Utilize appropriate promotional materials and sales techniques to enhance customer awareness of capabilities for stock and custom items

Qualifications

• High school diploma or equivalent; post‑high school education preferred
• 3 years of experience in sales or customer service
• Ability to read and interpret technical drawings and agreements
• Strong writing and business correspondence skills
• Effective presentation and communication skills for interacting with customers and colleagues
• Basic math skills, including calculating discounts and gross margins