Inside Sales Supervisor

Associated Bag; Milwaukee (WI); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Generous time off

Medical insurance

Dental insurance

Vision insurance

Disability insurance

401(k) plan

Tuition assistance

Job summary

Associated Bag, a national supplier of packaging and shipping products, seeks an Inside Sales Supervisor in Milwaukee. The role coaches the inside sales team to develop and service managed accounts, quote custom products, and negotiate special-priced orders while providing technical information and support.

You will train reps on product knowledge, customer relationships, and selling techniques. The department emphasizes teamwork, fairness, and strong communication in a casual environment.

Qualifications

• Self starters with ability to manage multiple priorities with a high attention to detail.
• Excellent business correspondence and communication skills; strong time management.
• Sales or customer service experience preferred or equivalent education/experience.

Responsibilities

• Oversees sales quotation process, including review and escalation as needed.
• Develops and services managed accounts; quotes and negotiates custom products and special-priced orders.
• Provides technical information and related clerical follow-up duties.
• Trains sales representatives in procedures, product knowledge, customer relationship building, and negotiation skills.
• Monitors sales trends and identifies opportunities for account growth.

Skills

Sales leadership

Customer service

Negotiation

Account management

Training

Education

Post high school education

Job description

JOB REQUIREMENTS: Associated Bag is a national supplier of packaging and shipping products serving all types of industries from four strategic locations. We are a family owned business with a stable history and a bright future. Our employees enjoy a casual, collaborative work environment, competitive salary, and a complete benefits package that includes generous time off, medical, dental, vision, and disability insurances, 401(k) plan, tuition assistance, and more. Success in business is all about meeting your customer\'s needs. When we treat our co-workers like customers, the actual customers receive even better service. Open and honest communication is the key, and a workplace administered with consistency and fairness promotes enthusiasm, teamwork, and pride for all. Inside Sales Supervisor coaches inside sales team in executing sales functions including, developing and servicing managed accounts; quoting and negotiating custom products and special-priced orders; providing technical information; and related clerical follow-up duties. Provides training, tools, and information that enable direct reports to perform their duties with minimal supervision. Assesses sales representatives performance, and develops strong working relationships with sales representatives with effective one-on-one interaction and group discussions. Trains sales representatives in procedures, product knowledge, customer relationship Building, Negotiation Skills, Account Management And Other Sales techniques. Encourages use of appropriate promotional material to enhance the customer\'s awareness of our stock and custom capabilities. Monitors sales trends and managed accounts, identifying opportunities for additional account growth. Spots unmanaged accounts with growth potential and takes appropriate action. Works with management to develop sales tactics that contribute to overall Company goals and tracks sales representatives\' progress. Oversees sales quotation process, following procedure of review and elevation to next level as necessary. EOE

• VET/Disability ***** OTHER EXPERIENCE AND QUALIFICATIONS: Self starters with ability to manage multiple priorities with a high attention to detail, have excellent business correspondence and communication skills, possess excellent time management skills, are people-oriented, demonstrate patience and objectivity, work well independently as well as on a team, and show sound judgment in developing solutions and interacting with internal/external customers are encouraged to apply.
• Post high school education preferred with minimum three years related experience and/or training in sales or customer service, or an equivalent combination of education and experience required.

• Benefits: a complete benefits package that includes generous time off, medical, dental, vision, and disability insurances, 401(k) plan, tuition assistance, and more.

OPTIONAL CLOSING NOTE: This description preserves content while removing application instructions. EOE VET/Disability *****