Inside Sales Representative

TEVET; United States; On-site; USD 55,000 - 90,000; Full time

Job summary

TEVET is a government-focused supplier of engineering equipment and services, seeking an Inside Sales Representative to own the quote-to-order process and manage complex requirements with accuracy and speed.

The role emphasizes proactive customer and supplier engagement, adherence to QMS, and collaboration with account managers to protect revenue and ensure compliant transactions.

Qualifications

• Bachelor's degree or equivalent combination of education and relevant experience.
• 3+ years in customer service or sales roles; 5+ years preferred in B2B or Government/Prime Contractor environments.
• Experience with FAR/DFARS or Government contracting strongly preferred.

Responsibilities

• Own the full quote-to-order lifecycle from creation to follow-ups and margin protection.
• Develop strategic relationships with buyers, procurement teams, engineers, and supplier partners.
• Call customers to confirm requirements, influence decisions, and drive quote-to-order conversion.
• Call suppliers to confirm pricing, lead times, and technical details and resolve issues.
• Maintain high-quality communication via email, phone, and portals with speed and professionalism.
• Log activity in CRM and support data-driven decision making.

Skills

Communication skills

Phone presence

Time management

Problem solving

Procurement understanding

Teamwork

Education

Bachelor's degree or equivalent

Tools

HubSpot CRM

Outlook

Excel

PDF tools

Job description

For the past two decades, TEVET has been the leading federal reseller of engineering equipment and supplies, a premier provider of cutting‑edge solutions in technology and defense.

We specialize in providing Test and Measurement equipment and software for government agencies and their prime contractors.

We understand the complexities of the aerospace and defense industry’s technical challenges and critical compliance requirements. Our commitment is to simplify the procurement process and continue the innovation journey.

TEVET is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Department: Sales
Reports to: Director of Inside Sales
Status: Full-Time, Exempt

Ideal Candidate Summary

The ideal Inside Sales Representative is a proactive, autonomous sales professional who thrives in a fast-paced, high-accountability environment. They balance disciplined, process-driven execution with strong relationship‑building skills, communicating confidently with customers and suppliers while managing complex requirements with accuracy and urgency. This person is detail‑oriented, tech‑savvy, and skilled at diagnosing needs, influencing decisions, and driving quotes to orders, all while maintaining exceptional organization, compliance, and customer satisfaction.

Position Summary

• The Inside Sales Representative (ISR) is a revenue-generating sales professional responsible for driving profitable growth across TEVET's Aerospace, Defense, and Government accounts. ISRs own their book of business end-to-end managing all quoting activity, engaging proactively with customers and suppliers, and ensuring accuracy, compliance, and the success of every transaction.
• This role is highly customer-facing and requires strong communication, consistent outbound calling, disciplined pipeline management, and the ability to deliver fast, accurate responses in a complex, high-accountability environment. ISRs diagnose customer needs, impact purchasing decisions, strengthen long-term relationships, and resolve issues across Sales, Supply Chain, Quality, and Operations.
• ISRs work closely with Account Managers (AMs), who focus on strategic penetration, long-term growth, and high-level account development. While AMs drive expansion and broader relationship strategy, ISRs own the transactional engine managing supplier interactions, customer requirements, documentation, pricing accuracy, compliance, and the quote-to-order process.
• ISRs serve as subject matter experts for their assigned accounts and may coach peers or provide backup coverage to ensure continuity of service. They play a critical role in protecting revenue, maintaining compliance, and upholding TEVET's Quality Management System (QMS).

Account Ownership & Revenue Growth

• Own the full quote-to-order lifecycle, including creation, revisions, follow-ups, and margin protection.
• Develop and maintain strategic relationships with buyers, procurement teams, engineers, and supplier partners.
• Proactively call customers to confirm requirements, influence decisions, overcome objections, and drive quote-to-order conversion.
• Proactively call suppliers to confirm pricing, lead time, technical details, and resolve issues.
• Deliver high-quality communication (email, phone, portals) with a strong bias for speed, accuracy, and professionalism.

RFQ, Compliance, & Documentation Management

• Manage RFQs, clarify specifications, validate documentation, and ensure all requirements are met.
• Ensure strict compliance with quality clauses, flow-downs, contractual obligations, and QMS standards.
• Escalate risks early and document resolutions clearly and accurately.

Cross-Functional Coordination & Issue Resolution

• Partner with Account Managers to confirm pricing, terms, and delivery commitments.
• Resolve issues across Sales, Supply Chain, Quality, and Operations related to lead times, quality requirements, invoices, discrepancies, or compliance barriers.
• Protect customer satisfaction and ensure continuity of support during absences through cross-coverage.

CRM & Process Excellence

• Maintain accurate, timely CRM documentation, logging calls, notes, meetings, tasks, next steps, and opportunity updates.
• Use CRM reports and dashboards to manage workload, prioritize follow-ups, and support data-driven decision making.
• Contribute to continuous process improvements for quoting, documentation, communication, and customer experience.

Education & Experience

• Bachelor's degree, pursuing a degree, or equivalent combination of education and relevant experience.
• 3+ years in customer service or sales roles; 5+ years preferred in B2B or Government/Prime Contractor environments.
• Experience with FAR/DFARS or Government contracting strongly preferred.

Skills & Abilities

• Exceptional verbal and written communication skills.
• Strong phone presence comfortable with talk-time and proactive outreach.
• Ability to manage multiple accounts, competing priorities, and tight deadlines.
• Strong problem-solving skills with the ability to navigate gray areas and make sound decisions.
• Understanding procurement, contracting, and basic accounting concepts.
• High attention to detail, accuracy, and organization in a fast-moving environment.
• Team-oriented with willingness to mentor, support peers, and collaborate across departments.

Technical Proficiency

• 3+ years of CRM experience (HubSpot preferred).
• Proficiency in Outlook, Excel, Word, and PDF tools.
• Comfortable with portals, digital documentation, and online research.
• Strong computer literacy in Windows-based systems and cloud applications.
• Fast-paced, high-volume, high-accountability environment.
• Requires proactive communication, multi-tasking, and consistent follow-through.
• Occasional travel may be required for customer visits or training.