Inside Sales Representative

Arrow Electronics; Tracy (CA); On-site; Full time

Job summary

An established industry player is seeking an Inside Sales Representative to enhance customer relationships and drive sales in the electronics distribution sector. This role involves strategic service and support to maximize margins and market share while ensuring customer satisfaction. You'll collaborate with various internal and external teams to deliver top-notch service and solutions. With a focus on relationship building and sales excellence, this position offers a dynamic work environment with opportunities for professional growth and development. If you have a passion for technology and sales, this is the perfect opportunity for you!

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k with Matching Contributions

Short-Term Disability Insurance

Long-Term Disability Insurance

Health Savings Account Options

Paid Time Off

Tuition Reimbursement

Growth Opportunities

Qualifications

• 5+ years in electronics distribution, preferably in passive electronics sales.
• Proficient in MS Office with advanced Excel skills.

Responsibilities

• Manage account relationships and drive value-added solution selling.
• Function as a liaison between suppliers and customers.

Skills

Electronics Distribution Experience

Customer Service Skills

Sales Skills

Communication Skills

Negotiation Skills

Organizational Skills

Relationship Building

Systems Savvy

Education

Bachelor's Degree (preferred)

Tools

MS Office Suite

Excel (VLOOKUP, Macros)

Job description

Position: Inside Sales Representative
Job Description:

Arrow Electronics is a Fortune 100 company headquartered in Denver, CO, with 22,000 employees worldwide. Arrow offers technology solutions to a wide range of markets, including telecommunications, information systems, transportation, medical, industrial, and consumer electronics. Through a global network, we serve as a supply channel partner for over 100,000 original equipment manufacturers, contract manufacturers, and commercial customers.

What You’ll Be Doing:

• Managing the overall account relationship by providing strategic service and support to the assigned customer base. Maximize margins, gain market share, and drive value-added solution selling.

• Working with internal and external resources, providing customer service, often facilitating the work of others in quoting, fulfilling demand, ensuring on-time delivery of orders, providing engineering support, and troubleshooting other customer problems.

• Functioning as a key liaison between suppliers and customers to build and establish long-term business partnerships for Arrow.

• Responsible for Sales Excellence through developing and managing customer strategy in assigned account territory.

• Sell and drive Solutions Selling within the approved account level strategy. Requires knowledge of the competitive landscape in the market and the ability to make sales decisions based on that information.

• Responsible for ongoing Sales Support activities for the order-to-invoice process. Owns the customer interface for backend Quality processes: corrective actions and field Quality Reports. Owns and Maintains Perfect Order Index (POI) and Inventory integrity to minimize write-offs/billbacks.

• Owns the customer interface for important Credit and Financial Information and coordinates all available resources and support functions.

• As the owner of the overall customer Quote to Order sales objectives, set strategy for the quote process, coordinate resources and processing of customer quotations (Quote Center, Quote Cover Sheet, PM Views, Management, FSR, Suppliers, Value Add, and SSG), validate EOL and item class change (NCNR), negotiate pricing and Quote mark up (owns strategy and application) and notify the customer of all/any price increases.

• New hires are expected to be in person for the initial 8 weeks of onboarding; once this period is completed, the employee will then move to hybrid.

What We Are Looking For:

• 5 years' experience in electronics distribution; experience in passive electronics (IP&E) component sales strongly preferred (Power Supplies, Cable assemblies, Thermal, Connectors, Magnetics, Capacitors/Resistors).

• Systems savvy, ability to adapt quickly. Proficiency in MS Office Suite, advanced Excel skills (VLOOKUP, Macros, etc.) a plus.

• Ability to build influential relationships.

• The ability to work collaboratively with internal and external resources to generate results.

• Strong communication, negotiating, and organization skills.

• Strong customer service and sales skills.

• Due to contractual requirements with the federal government, viable candidates must be US citizens.

Work Arrangement:

For Candidates in Lake Mary, Boston, Phoenix, Huntsville, Foothill Ranch, Denver, Purchase or Bloomington: This position will follow a hybrid schedule of 3 days in our office (Tuesdays, Wednesdays, and Thursdays) and 2 days per week from home.

For candidates in Maryland, Texas and NJ: Fully Remote: Must be able to travel to an Arrow office location as requested by Arrow leadership.

What’s In It For You:

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans and a solid benefits package.

• Medical, Dental, Vision Insurance.

• 401k, With Matching Contributions.

• Short-Term/Long-Term Disability Insurance.

• Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options.

• Paid Time Off (including sick, holiday, vacation, etc.).

• Tuition Reimbursement.

• Growth Opportunities.

• And more!

Annual Hiring Range/Hourly Rate: $22.50 - $27.50
Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.

Location: US-FL-Lake Mary, Florida (Colonial Center Pkwy). Remote work employees may be required to be present at the closest designated Arrow office for work-related purposes, at the Company’s request and sole discretion.
Time Type: Full time
Job Category: Sales EEO Statement:

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)

We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.