Inside Sales Representative

Hixwood; Town of Stanley (WI); On-site; USD 42,000 - 66,000; Full time

Job summary

Hixwood is seeking an Inside Sales Representative for a full-time, on-site role based in Stanley, WI. You will respond to inbound inquiries, make outbound calls, and follow up on leads to promote post-frame building packages, metal roofing, sheds, and garages.

You will prepare quotes, process orders, and coordinate with operations to ensure timely delivery. You will maintain ongoing communication with contractors and DIY builders, support issue resolution, and collaborate with the sales team to

Qualifications

• Strong inside sales skills with inbound/outbound calls and closing opportunities.
• Commitment to customer satisfaction; listen, understand requirements and provide practical solutions.
• Lead generation: identify prospects, qualify leads, follow up timely.
• Account management: maintain relationships and track activity in CRM.
• Clear, professional written and verbal communication; accurate quotes and orders.
• Ability to work on-site in Stanley, WI in a fast-paced environment.
• Basic understanding of building materials or related industries; willingness to learn product details.
• Proficiency with office software and CRM tools; prior sales or customer service experience is beneficial.

Responsibilities

• Respond to inbound inquiries and make outbound calls to promote Hixwood’s post-frame building packages.
• Advise customers on product options and prepare quotes.
• Process orders and coordinate with operations and logistics for timely delivery.
• Maintain accurate CRM records and track customer activity.
• Support customer issue resolution and collaborate with the sales team to increase revenue.

Skills

Inside Sales

Customer service

Lead generation

Account management

Communication

Product knowledge

Office software & CRM

Education

High school diploma or equivalent

Business/Sales coursework

Tools

CRM software

Job description

Company Description Hixwood is a supplier of high-quality post-frame building packages and materials designed for strength, durability, and long-term value. The company provides metal roofing, steel coil, portable sheds & garages to contractors and DIY builders alike. Hixwood emphasizes dependable materials and straightforward, honest support for its customers. Team members contribute to helping customers complete projects efficiently and with confidence, backed by reliable products and service.

Role Description The Inside Sales Representative is a full-time, on-site role based in Stanley, WI. This role focuses on responding to inbound inquiries, making outbound calls, and following up on leads to promote Hixwood’s post-frame building packages, metal roofing, steel coil, sheds, and garages. Day-to-day responsibilities include advising customers on product options, preparing quotes, processing orders, and coordinating with operations and logistics to ensure timely delivery. The Inside Sales Representative will maintain ongoing communication with contractors and DIY builders to support project needs, nurture long-term relationships, and achieve sales goals. The role also involves maintaining accurate records in the CRM system, supporting customer issue resolution, and collaborating with the sales team on initiatives to increase revenue and customer satisfaction.

Qualifications

• Strong Inside Sales skills with experience handling inbound and outbound calls, building rapport, and closing opportunities.
• Commitment to Customer Satisfaction and Customer Service, with the ability to listen, understand project requirements, and provide practical solutions.
• Lead Generation capabilities, including identifying prospects, qualifying leads, and following up in a timely and organized manner.
• Account Management skills, including maintaining relationships, managing repeat business, and tracking customer activity in a CRM.
• Clear and professional verbal and written communication skills, with strong attention to detail and accuracy in quotes and order entry.
• Ability to work on-site in Stanley, WI, in a fast-paced environment, managing multiple customer requests and priorities.
• Basic understanding of building materials, construction, or related industries is preferred; willingness to learn technical product details is essential.
• Proficiency with office software and CRM tools; prior experience in a sales or customer service role is beneficial.
• High school diploma or equivalent required; additional education in business, sales, or a related field is a plus.