Inside Sales Representative

AppleOne Employment Services; Torrance (CA); On-site; USD 55,000 - 56,000; Full time

Job summary

AppleOne Employment Services in Torrance, CA is seeking an Inside Sales Representative to support customers, distributors, factories, and internal sales teams in a manufacturing environment. You will manage orders, forecasts, shipment updates, quotations, CRM activity, and service inquiries, while ensuring accurate records and strong customer care.

The role emphasizes teamwork, attention to detail, and proficiency with ERP/CRM systems, inventory management, and quotes.

Qualifications

• Minimum of 3 years of inside sales experience.
• Experience using web-based ordering, business software, or ERP systems.
• Strong inventory management skills with ability to interpret forecasts.
• Basic Excel skills required.
• Strong written and verbal customer service skills.
• Ability to multitask, prioritize workload, and manage details accurately.
• Self-motivated, team-oriented, adaptable, and able to work independently.
• Experience supporting customers in manufacturing or a similar business environment.

Responsibilities

• Manage order entry, delivery schedules, sales orders, purchase orders, forecasts, ship date changes, and order updates using internal systems.
• Communicate with factories, contract manufacturers, customers, and distributors regarding schedules, quantity changes, cancellations, shipment issues, and forecasts.
• Respond to customer, distributor, and internal inquiries by phone, email, and CRM while providing professional and timely support.
• Prepare and update quotations, register new part numbers, support distributor programs, and maintain accurate customer and order records.
• Monitor customer inventory levels, generate weekly and monthly reports, and assist with RMA activities, returns, and shipment discrepancies.
• Perform general clerical, administrative, and account support duties as needed to support sales operations and customer satisfaction.

Skills

Inside sales experience

Excel (basic)

CRM experience

ERP systems

Inventory management

Order entry / management

Multitasking

Customer service

Tools

CRM systems

ERP systems

Excel

Job description

Job Summary

We are seeking an Inside Sales Representative for a direct hire opportunity in Torrance, CA within the electronics, components, and semiconductor manufacturing industry. This role is ideal for a customer-focused professional with strong order management, inventory coordination, and account support experience.

The Inside Sales Representative will support customers, distributors, factories, and internal sales teams by managing orders, forecasts, shipment updates, quotations, CRM activity, and service inquiries. This is a strong opportunity for someone who enjoys working in a stable manufacturing environment with positive teamwork, supportive leadership, and a detail-oriented customer care culture.

This position offers the opportunity to build strong customer relationships, contribute to business growth, and play a key role in keeping orders, inventory, and communication flowing smoothly across multiple teams.

Key Responsibilities

• Manage order entry, delivery schedules, sales orders, purchase orders, forecasts, ship date changes, and order updates using internal systems.
• Communicate with factories, contract manufacturers, customers, and distributors regarding schedules, quantity changes, cancellations, shipment issues, and forecasts.
• Respond to customer, distributor, and internal inquiries by phone, email, and CRM while providing professional and timely support.
• Prepare and update quotations, register new part numbers, support distributor programs, and maintain accurate customer and order records.
• Monitor customer inventory levels, generate weekly and monthly reports, and assist with RMA activities, returns, and shipment discrepancies.
• Perform general clerical, administrative, and account support duties as needed to support sales operations and customer satisfaction.

Compensation and Benefits

• Direct hire position.
• Salary range: $55,000 to $56,160 per year.
• Location: Torrance, CA.
• For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

Required Qualifications and Skills

• Manage order entry, order changes, delivery schedules, and shipping coordination through internal business systems.
• Support customer accounts, distributor programs, CRM inquiries, forecasts, quotations, and inventory tracking.
• Coordinate with factories, contract manufacturers, customers, and internal sales teams to resolve order, shipment, and product-related issues.
• Minimum of 3 years of inside sales experience.
• Experience using web-based ordering, business software, or ERP systems.
• Strong inventory management skills, including the ability to interpret forecasts and plan accordingly.
• Basic Excel skills required.
• Strong written and verbal customer service skills.
• Ability to multitask, prioritize workload, and manage details accurately.
• Self-motivated, team-oriented, adaptable, and able to work independently.
• Experience supporting customers in manufacturing or a similar business environment.

Preferred Qualifications

• Inside sales or customer account support experience within manufacturing, electronics, components, semiconductor, or related industries.
• Experience working with distributors, contract manufacturers, factory contacts, and customer inventory programs.
• Familiarity with CRM systems, RMA processing, stock rotation activities, and forecast management.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.