Inside Sales Representative

AppleOne Employment Services; Downey (CA); On-site; USD 50,000 - 56,000; Full time

Benefits offered by this job

Training program

Shift options after training

Weekday hours

Job summary

AppleOne Employment Services is seeking an Inside Sales Representative for a temp-to-hire role in Downey, CA. You will handle orders, assist customers, and coordinate with sales and operations to ensure timely shipments.

The position requires 3–5 years in inside sales or related roles, wholesale experience, and strong data entry accuracy. Training is provided with weekday hours and potential shifts after training.

Qualifications

• 3 to 5 years of relevant inside sales, customer service, order processing, or account support experience.
• Wholesale experience is required.
• Strong data entry accuracy and attention to detail.
• Experience handling purchase orders, order confirmations, customer emails, and shipment follow-up.
• Ability to verify inventory, communicate product availability, and recommend alternatives for out-of-stock or discontinued items.

Responsibilities

• Enter customer orders accurately from emails, purchase orders, and EDI queues.
• Serve as a primary contact for customers by responding to emails, service requests, order questions, and account needs.
• Verify inventory, provide pricing and availability information, and communicate shipment updates, delays, and backorder status.
• Process purchase orders, send order confirmations, and support new customer account setup and onboarding.
• Coordinate with sales, production, shipping, warehouse, and operations teams to track, expedite, or resolve order and shipment issues.
• Maintain accurate records, support customer engagement initiatives, and assist with general clerical tasks as needed.

Skills

Inside sales

Customer service

Order processing

Account support

Data entry accuracy

Tools

ERP systems

CRM systems

EDI systems

Inventory management systems

Job description

Job Summary

We are seeking an Inside Sales Representative for a temp-to-hire opportunity in the Downey, CA area with a growing organization in the electronics, components, and semiconductor manufacturing industry. This role combines inside sales support, customer service, account management, order processing, and customer communication in a fast-paced wholesale environment.

This is a strong long-term opportunity for a detail-oriented professional who enjoys working with customers, sales teams, inventory, shipping, warehouse, and operations. The company offers a supportive team environment, hands-on training, stable weekday hours, and the opportunity to grow with a business that is expanding due to company growth. Success in this role requires strong follow-through, accuracy, professionalism, and a customer-first mindset.

Key Responsibilities

• Enter customer orders accurately from emails, purchase orders, and EDI queues.
• Serve as a primary contact for customers by responding to emails, service requests, order questions, and account needs.
• Verify inventory, provide pricing and availability information, and communicate shipment updates, delays, and backorder status.
• Process purchase orders, send order confirmations, and support new customer account setup and onboarding.
• Coordinate with sales, production, shipping, warehouse, and operations teams to track, expedite, or resolve order and shipment issues.
• Maintain accurate records, support customer engagement initiatives, and assist with general clerical tasks as needed.

Compensation and Benefits

• Pay range: $50,000.00 to $56,160.00 per year.
• Job type: Temp-to-hire.
• Location: Downey, CA area.
• Training schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m.
• After approximately 90 days of training: Monday through Friday, schedule options available between 6:00 a.m. and 5:30 p.m. for an 8-hour shift.

Required Qualifications and Skills

• Process customer purchase orders, email orders, and EDI queue orders with accuracy.
• Manage customer communication related to inventory, pricing, availability, delivery dates, delays, and backorders.
• Support account management, new customer setup, and order follow-up.
• Coordinate internally with sales, warehouse, shipping, production, and operations teams.
• 3 to 5 years of relevant inside sales, customer service, order processing, or account support experience.
• Wholesale experience is required.
• Strong data entry accuracy and attention to detail.
• Experience handling purchase orders, order confirmations, customer emails, and shipment follow-up.
• Ability to verify inventory, communicate product availability, and recommend alternatives for out-of-stock or discontinued items.
• Professional written and verbal communication skills.
• Strong organizational skills with the ability to manage multiple customer requests and priorities.
• Customer-focused attitude with strong problem-solving and follow-through skills.
• Ability to work collaboratively across departments in a fast-paced environment.

Preferred Qualifications

• Experience in electronics, components, semiconductor manufacturing, distribution, or a related product-based industry.
• Experience using order entry, ERP, CRM, inventory, or EDI systems.
• Background supporting sales promotions, customer engagement, or account management activities.
• Long-term interest in growing with a stable, team-oriented company.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:

https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:

https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.