Inside Sales Representative

Dixie Building Supply Co Inc; Theodore (MI); On-site; USD 42,000 - 64,000; Full time

Job summary

Dixie Building Supply Co Inc. is seeking an Inside Sales Representative to engage with telephone and walk-in customers and guide them through the purchasing process.

You will build relationships and communicate the benefits of our products to meet customer needs, contributing to the company’s overall success. Responsibilities include maintaining relationships with existing clients, assisting walk-in customers, ensuring order and delivery accuracy, and staying current with the software used in

Qualifications

• High school diploma or equivalent.
• 2+ years in Construction/Metal Roofing or related sales.
• Experience in inside sales or related field.
• Ability to work independently and in a team.

Responsibilities

• Build and maintain relationships with existing clients and prospects.
• Provide excellent customer service to walk-in customers.
• Ensure order accuracy, delivery details, and secure payment.
• Stay up to date with software and tools used in the sales department.
• Support lumberyard and manufacturing teams to better service customers.

Skills

Communication skills

Interpersonal skills

Listening skills

Sales experience

Construction/Metal roofing knowledge

Education

High school diploma

Job description

Job Summary:Inside Sales Representative engage with telephone and walk in customers and guide them through the purchasing process. Inside Sales Reps are responsible for building relationships and strong communication skills to convey the benefits of our products and services. Inside Sales Reps create valuable connections with customers, help with recognize the offerings that meet their needs and product features, contributing to the company’s overall success.Responsibilities:Build and maintain strong relationships with existing clients and prospects to ensure repeat business.Provide excellent customer service to all walk-in customersEnsure order accuracy, delivery information accuracy and secure paymentMaintain strong working relationships with lumberyard and manufacturing employees to better service customersStay up to date and well versed on all software and required technologies needed to be relevant in the metal roofing/ construction industryPerforms other related duties as assigned.Required Skills/Abilities:Knowledge of Construction and/ or Metal Roofing IndustryProven experience in sales, preferably in an inside sales role or related field.Strong communication and interpersonal skills with the ability to build rapport quickly.Exceptional listening skills to understand customer needs and provide effective solutions.Ability to work independently and as part of a team in a fast-paced environment.Education and Experience:High school diplomaAbove average Math skillsAt least two years related experience in Construction/ Metal Roofing IndustryPhysical Requirements:Must be able to lift to 100 pounds at times.Must be able to learn and/ or perform on all software required in Sale DepartmentMust be able to stand for long periods of timeMust be able to use telephone/ cell phone to communicate with customers