Inside Sales Representative

QXO; Sarasota (FL); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

401(k) match

Medical/dental/vision

PTO & holidays

Paid training

Legal assistance

Identity protection

Pet insurance

EAP

Job summary

QXO in Sarasota, FL seeks a capable front-line customer service and sales specialist to handle quotes, orders, returns, and inquiries, while supporting the Outside Sales team. The role requires accurate processing, strong communication, and a customer-first mindset.

Full-time, Monday to Friday, 7am until work is done (roughly 4pm) with OT/weekend flexibility. Benefits include 401(k) with match, health coverage, PTO, training, and more.

Qualifications

• Front-line customer service and sales experience.
• Industry experience with construction or building materials a plus.
• Stock and organize products in showroom with accurate inventory.
• Customer-facing experience.
• Process orders, returns, cancellations, and quotes with accuracy.
• Spanish bilingual proficiency a plus.
• Ability to communicate and follow up with customers, vendors, team, and management.
• Eagerness and ability to learn vast product information.

Responsibilities

• Receive and process requests for price quotes, orders, returns, cancellations, product information and availability, billing inquiries, and corrections.
• Plan and implement telemarketing and prospecting objectives.
• Coordinate delivery and pick up of orders with operations teams.
• Provide support to Outside Sales team.
• Adhere to pricing guidelines and policies of customer financial services.

Skills

Customer service

Sales experience

Communication skills

Spanish (bonus)

Inventory management

Job description

QXO is a leading distributor and installer of building products serving an $800 billion market. The company’s mission is to modernize the building products industry through advanced technology and a best-in-class customer experience. QXO is North America’s largest distributor and installer of insulation, the second-largest distributor of roofing products, the second-largest publicly traded distributor of lumber and building materials, and the largest distributor of waterproofing products. The company is targeting $50 billion in annual revenue within the decade through accretive acquisitions and organic growth. For more information, visit QXO.com.

What You'll Do

• Receive and process requests for price quotes, orders, returns, cancellations, product information and availability, billing inquiries, and corrections
• Plan and implement telemarketing and prospecting objectives
• Coordinate delivery and pick up of orders with operations teams
• Provide support to Outside Sales team
• Adhere to pricing guidelines and policies of customer financial services

Shift and Schedule

• Full-Time Position
• Monday-Friday.
• 7am until work is done, around 4pm
• Flexibility in schedule to accommodate OT/weekends as needed.

What You'll Bring

• Previous front-line customer service and sales experience
• Industry experience with construction or building materials a plus
• Stock and organize products in the showroom/storefront while maintaining accurate inventory.
• Customer-facing experience
• Process customer orders, returns, cancellations, and quotes while ensuring accuracy and excellent customer service
• Spanish bilingual proficiency a plus
• Ability to effectively communicate and follow-up with customers, vendors, team members, and management
• Eagerness and ability to learn and retain vast amounts of product information

What You'll Earn

• 401(k) with employer match
• Medical, dental, and vision insurance
• PTO, company holidays, and parental leave
• Paid training and certifications
• Legal assistance and identity protection
• Pet insurance
• Employee assistance program (EAP)

Benefits for union-represented roles are determined by the applicable collective bargaining agreement and may differ from standard company benefits.

QXO is an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, religion, gender or sexual orientation, national origin, age, disability, or any other protected status.