Inside Sales Representative

QXO; Londonderry (NH); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

401(k) with match

Medical, dental, and vision

PTO and holidays

Paid training

Legal assistance

Pet insurance

EAP

Job summary

QXO is seeking a customer service and inside sales professional to manage price quotes, orders, returns, and billing inquiries, while coordinating with operations and supporting the Outside Sales team.

Ideal candidates have frontline customer service and sales experience; construction materials knowledge is a plus, and Spanish bilingual proficiency is welcome. Strong communication and product knowledge are essential for success in this role.

Qualifications

• Experience in frontline customer service and sales environments.
• Spanish bilingual proficiency is a plus.
• Ability to communicate clearly with customers, vendors, and management.
• Willingness to learn and retain product information.

Responsibilities

• Receive and process price quotes, orders, returns, cancellations, product information and billing inquiries.
• Plan and implement telemarketing and prospecting objectives.
• Coordinate delivery and pickup of orders with operations teams.
• Provide support to Outside Sales team.
• Adhere to pricing guidelines and policies.

Skills

Front-line customer service

Sales experience

Spanish bilingual

Communication & follow-up

Product knowledge

Job description

QXO is a leading distributor and installer of building products serving an $800 billion market. The company’s mission is to modernize the building products industry through advanced technology and a best-in-class customer experience. QXO is North America’s largest distributor and installer of insulation, the second-largest distributor of roofing products, the second-largest publicly traded distributor of lumber and building materials, and the largest distributor of waterproofing products. The company is targeting $50 billion in annual revenue within the decade through accretive acquisitions and organic growth. For more information, visit QXO.com.

What You\'ll Do

• Receive and process requests for price quotes, orders, returns, cancellations, product information and availability, billing inquiries, and corrections
• Plan and implement telemarketing and prospecting objectives
• Coordinate delivery and pick up of orders with operations teams
• Provide support to Outside Sales team
• Adhere to pricing guidelines and policies of customer financial services

What You\'ll Bring

• Previous front-line customer service and sales experience
• Industry experience with construction or building materials a plus
• Spanish bilingual proficiency a plus
• Ability to effectively communicate and follow-up with customers, vendors, team members, and management
• Eagerness and ability to learn and retain vast amounts of product information

What You\'ll Earn

• 401(k) with employer match
• Medical, dental, and vision insurance
• PTO, company holidays, and parental leave
• Paid training and certifications
• Legal assistance and identity protection
• Pet insurance
• Employee assistance program (EAP)

Benefits for union‑represented roles are determined by the applicable collective bargaining agreement and may differ from standard company benefits. QXO is an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, religion, gender or sexual orientation, national origin, age, disability, or any other protected status.