Inside Sales Representative

Pasona N A, Inc.; Santa Fe Springs (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

Our client, a Japanese company, is seeking an Inside Sales Representative to support account management, customer retention, and business development activities in Santa Fe Springs, CA.

This role handles inquiries and quotations, coordinates with internal teams, and focuses on growing existing customer relationships. Strong communication, a customer-focused mindset, and an interest in a sales career are essential.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 1-2 years of sales experience preferred.
• Hands-on experience with SAP for order processing, inventory management, and sales-related operations.
• Experience working in manufacturing environments preferred.
• Highly dependable, detail-oriented, and conscientious professional with a strong work ethic and commitment to delivering excellent customer service.
• Strong relationship-building and customer service skills.
• Intermediate proficiency in Microsoft Outlook, Word, Excel, and PowerPoint.
• Fluent English communication skills (written and verbal).
• Valid driver's license required.

Responsibilities

• Account Management & Sales: Manage and grow existing customer accounts.
• Build and maintain long-term relationships with key client contacts.
• Conduct regular communication with customers via phone and email.
• Negotiate pricing and contract terms as appropriate.
• Follow up on inquiries, quotations, and sales opportunities.
• Ensure customer satisfaction through post-sales support.

Skills

Communication skills

Customer service

Relationship building

Attention to detail

Strong work ethic

Education

Bachelor's degree or equivalent

Tools

SAP

Job description

Position: Inside Sales Representative

Location: Santa Fe Springs, CA

Industry: Industrial Components / Manufacturing

Employment Type: Full-Time

Salary: $60-80K

Summary

Our client, a Japanese company is seeking an Inside Sales Representative to support account management, customer retention, and business development activities. This role is responsible for maintaining and growing existing customer relationships, handling sales inquiries and quotations, coordinating with internal teams, and ensuring customer satisfaction. The position is ideal for candidates with strong communication skills, a customer-focused mindset, and an interest in developing a career in sales.

Key Responsibilities

Account Management & Sales

• Manage and grow existing customer accounts
• Build and maintain long-term relationships with key client contacts
• Conduct regular communication with customers via phone and email
• Negotiate pricing and contract terms as appropriate
• Follow up on inquiries, quotations, and sales opportunities
• Ensure customer satisfaction through post-sales support

Sales Operations & Administration

• Prepare periodic reports on customer needs, concerns, market trends, and competitor activities
• Maintain and update CRM records
• Support sales inquiries and quotation processes
• Assist with inventory control and coordination
• Participate in marketing and business development initiatives

Qualifications

• Bachelor's degree or equivalent combination of education and experience
• 1-2 years of sales experience preferred
• Hands-on experience with SAP for order processing, inventory management, and sales-related operations.
• Experience working in manufacturing environments preferred
• Highly dependable, detail-oriented, and conscientious professional with a strong work ethic and commitment to delivering excellent customer service.
• Strong relationship-building and customer service skills
• Intermediate proficiency in Microsoft Outlook, Word, Excel, and PowerPoint
• Fluent English communication skills (written and verbal)
• Valid driver's license required