Inside Sales Representative

ThyssenKrupp Materials NA; Santa Fe Springs (CA); On-site; USD 51,300 - 62,700; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) with Company Match

Paid Vacation and Holidays

Tuition Reimbursement

Job summary

ThyssenKrupp Materials NA is seeking a skilled Sales Associate in Santa Fe Springs, CA. The ideal candidate will have a Bachelor's Degree and 1-2 years of sales experience, offering excellent customer service and effective communication skills.

This role involves responding to inquiries, processing sales orders, and providing technical assistance to customers. Comprehensive benefits such as medical, dental, and 401(k) are available, along with a competitive salary starting at $57,000 per year.

Qualifications

• Bachelor's Degree in a related field or comparable experience required.
• 1 to 2 years sales experience preferred.
• Interpersonal skills for selling and negotiating.

Responsibilities

• Respond to sales calls, faxes, and e-mails.
• Generate and follow up on quotes for all products.
• Provide technical assistance to customers.
• Process sales orders and manage inventory.

Skills

Sales negotiation skills

Customer service skills

Attention to detail

Effective communication

Basic computer skills

Education

Bachelor's Degree in a related field

Job description

Job Summary

To accurately provide price and delivery for all our products to our customers in a timely and courteous fashion, utilizing organization and negotiating techniques, and applying resourcefulness and strong attention to detail while converting inquiries into orders. Answer customer questions concerning products/ services and their orders. Develop target and non‑major accounts into loyal customers.

Key Accountabilities

• Respond to sales calls, faxes, and e-mails
• Generate and follow up on quotes for all products
• Provide technical assistance to customers
• Process sales orders
• Enter return orders, credits, and debits when required
• Enter scrap return order as requested by distribution channels
• Review product inventory and report concerns to purchasing/management
• Satisfy customer service issues
• Continuously increase knowledge of company products, services, and procedures
• Work in team environment, communicating as required with all personnel.
• Traveling as needed to meet company goals
• Monitor competitor products and prices.
• Assist in quality related duties where required
• Meets TKMNA Employee Attributes/Competencies

Qualifications

Minimum Requirements

• Bachelor's Degree in a related field or comparable experience, computer literate and telephone experience.

Preferred Requirements

• 1 to 2 years sales experience
• Interpersonal skills necessary in order to sell, negotiate and close business with customers
• Attention to detail in order to evaluate customer's accounts and orders
• Basic computer skills in order to assemble and process orders and information in a timely and efficient manner.
• Effective communication and listening skills necessary when answering phone calls from customers and associating with peers.
• Knowledge of products being sold by the business unit

Job Compensation

$57,000+/year (Based on Experience) + Monthly Incentive Compensation

Benefits Overview

• Medical, Dental, Vision Insurance
• Life Insurance and Disability
• Voluntary Wellness Programs
• 401(k) or RRSP programs with Company Match
• Paid Vacation and Holidays
• Tuition Reimbursementl
• And more!

Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information.

Equal opportunity employer, including people with disabilities and veterans.

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. For those requiring assistance completing the application or the application process and request information relating to the need for accommodation, please contact [e-mail].

LA County Disclaimer for LA County Applicants

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All material job duties at this location involve direct or indirect interaction with the Company's employees, contractors, vendors, associates, clients or customers and/or heavy equipment and, therefore, a review of criminal history related to crimes of theft, dishonesty, and/or violent acts is necessary due to articulable concerns regarding the safety of, or risk of harm or harassment to, the employer and those individuals and/or the employer's property with which a candidate for employment may interact.