Inside Sales Assistant

ThyssenKrupp Presta AG; Detroit (MI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) with Company Match

Paid Vacation and Holidays

Tuition Reimbursement

Wellness Programs

Job summary

ThyssenKrupp Presta AG in Detroit, MI is seeking a driven Account Manager to develop target and non-major accounts into loyal customers. You will respond to inquiries, generate quotes, provide product support, and travel as needed.

The role emphasizes customer service excellence, teamwork, and ongoing product knowledge to meet company goals and deliver timely quotes. A Bachelor’s degree and 1–2 years sales experience are preferred.

Qualifications

• Bachelor’s degree or comparable experience required.
• 1–2 years sales experience preferred.
• Strong interpersonal, negotiation, and communication skills.
• Ability to assemble and process orders and information efficiently.

Responsibilities

• Respond to sales calls, faxes, and emails.
• Generate and follow up on quotes for all products.
• Provide technical assistance to customers.
• Process sales orders and return orders.
• Review inventory and report concerns to purchasing/management.
• Travel as needed to meet company goals.

Skills

Sales experience

Interpersonal skills

Negotiation

Attention to detail

Communication skills

Computer skills

Education

Bachelor’s Degree

Tools

CRM software

Microsoft Office

Job description

Job Summary

To accurately provide price and delivery for all our products to our customers in a timely and courteous fashion, utilizing organization and negotiating techniques, and applying resourcefulness and strong attention to detail while converting inquiries into orders. Answer customer questions concerning products/ services and their orders. Develop target and non-major accounts into loyal customers.

Job Description

Key Accountabilities:

• Respond to sales calls, faxes, and e-mails
• Generate and follow up on quotes for all products
• Provide technical assistance to customers
• Process sales orders
• Enter return orders, credits, and debits when required
• Enter scrap return order as requested by distribution channels
• Review product inventory and report concerns to purchasing/ management
• Satisfy customer service issues
• Continuously increase knowledge of company products, services, and procedures
• Work in team environment, communicating as required with all personnel.
• Traveling as needed to meet company goals
• Monitor competitor products and prices.
• Assist in quality related duties where required
• Meets TKMNA Employee Attributes/Competencies

The above is intended to describe the general content of and requirement for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Qualifications

Minimum Requirements:

• Bachelor’s Degree in a related field or comparable experience, computer literate and telephone experience.

Preferred Requirements:

• 1 to 2 years sales experience
• Interpersonal skills necessary in order to sell, negotiate and close business with customers
• Attention to detail in order to evaluate customer's accounts and orders
• Basic computer skills in order to assemble and process orders and information in a timely and efficient manner.
• Effective communication and listening skills necessary when answering phone calls from customers and associating with peers.
• Knowledge of products being sold by the business unit

Benefits Overview

• Medical, Dental, Vision Insurance
• Life Insurance and Disability
• Voluntary Wellness Programs
• 401(k) and RRSP programs with Company Match
• Paid Vacation and Holidays
• Tuition Reimbursement
• And more!

Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information.

Equal opportunity employer, including people with disabilities and veterans.

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. For those requiring assistance completing the application or the application process and request information relating to the need for accommodation, please contact [e-mail].

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For any unauthorized, suspicious, or fraudulent offers or interview calls, please email [e-mail].