Inside Sales Representative

SaverSystems; Richmond (IN); On-site; USD 42,000 - 64,000; Full time

Job summary

SaverSystems is seeking an On-site Inside Sales Representative in Richmond, IN, to manage inbound/outbound communications, promote products, and drive order processing. You will qualify leads, provide product information and demonstrations, prepare quotes, and nurture relationships across accounts.

You will collaborate with customer service and technical teams to resolve issues, track activities in the CRM, and strive to meet or exceed sales targets while contributing market insights.

Qualifications

• Strong Inside Sales skills, including phone-based selling and consultative selling techniques.
• Customer Service and Customer Satisfaction skills with the ability to build trust and provide responsive support.
• Lead Generation skills, including prospecting, qualifying opportunities, and follow-up on marketing-driven leads.
• Account Management skills, including relationship building, upselling, and retention of existing customers.
• Strong verbal and written communication skills, able to explain technical product features clearly to diverse audiences.
• Comfort with CRM systems, order entry platforms, and basic Microsoft Office or similar productivity tools.
• Ability to work on-site in Richmond, IN, in a collaborative team environment, managing multiple priorities and deadlines.
• Prior experience in B2B sales, building materials, construction, coatings, or related technical product field preferred.
• High school diploma or equivalent required; additional education beneficial.

Responsibilities

• Manage inbound and outbound calls, emails, and other communications to promote SaverSystems products.
• Qualify and nurture leads, provide product information and demonstrations, prepare quotes, and process orders.
• Maintain and grow assigned accounts, ensure customer satisfaction, and coordinate with customer service and technical teams to resolve issues.
• Track sales activities in the CRM, meet or exceed sales targets, and provide market feedback on trends and customer needs.

Skills

Inside sales

Customer service

Lead generation

Account management

Verbal and written communication

Education

High School Diploma or equivalent

Tools

CRM systems

Order entry platforms

Microsoft Office

Job description

SaverSystems, founded in 1978, specializes in high-performance chimney maintenance and masonry restoration products, as well as solutions that protect masonry, concrete, and wood. The company has grown through product innovation and strategic acquisitions, building deep expertise in water damage prevention and weatherproofing for commercial and residential structures. Every product introduced is rigorously tested against available alternatives, and only launched when it demonstrates superior performance. SaverSystems is supported by a team of industrial scientists, technical experts, and customer service professionals dedicated to improving customer experience and product effectiveness. The company values ongoing customer feedback and strives to continually enhance its solutions and service.

Role Description

This is a full-time, on-site Inside Sales Representative role based in Richmond, IN. The Inside Sales Representative will manage inbound and outbound calls, emails, and other communications to promote SaverSystems products to new and existing customers. Daily responsibilities include qualifying and nurturing leads, providing product information and demonstrations, preparing quotes, and processing orders. The role includes maintaining and growing assigned accounts, ensuring customer satisfaction, and partnering with customer service and technical teams to resolve issues promptly. The Inside Sales Representative will also track sales activities in the CRM, meet or exceed sales targets, and contribute feedback on market trends and customer needs.

Qualifications

• Candidates should possess strong Inside Sales skills, including phone-based selling and consultative selling techniques.
• Candidates should possess skills in Customer Service and Customer Satisfaction, with the ability to build trust and provide responsive support.
• Candidates should possess Lead Generation skills, including prospecting, qualifying opportunities, and following up on marketing-driven leads.
• Candidates should possess Account Management skills, including relationship building, upselling, and retention of existing customers.
• Strong verbal and written communication skills, with the ability to explain technical product features clearly to diverse audiences.
• Comfort with CRM systems, order entry platforms, and basic Microsoft Office or similar productivity tools.
• Ability to work on-site in Richmond, IN, in a collaborative team environment, managing multiple priorities and deadlines.
• Prior experience in B2B sales, building materials, construction, coatings, or a related technical product field is preferred.
• High school diploma or equivalent required; additional education in business, marketing, or a related field is beneficial.