Inside Sales Representative

Snavely Forest Products; Pittsburgh, Northern (Allegheny County, KY); Hybrid; USD 30,000 - 55,000; Full time

Benefits offered by this job

Medical, Vision, Dental through Mutual

Employer-paid TeleDoc

Hinge Health

PTO

401K and match

Company ESOP Program

Job summary

Snavely Forest Products seeks an Inside Sales Support specialist to bridge our outside sales team and customers. The role emphasizes communicating product features, pricing, and benefits, processing orders accurately, and maintaining pricing records.

This onsite position requires a proactive customer-focused mindset and strong team collaboration. Responsibilities include supporting daily sales operations, building trust-based relationships with customers and co-workers, and handling quotes and

Qualifications

• Minimum of 3 years’ experience with inside sales, customer service, and/or marketing disciplines.
• Experienced with Microsoft Office Suite (Excel, Outlook, Word).
• Industry experience preferred.

Responsibilities

• Support the daily sales operations of a building materials distribution center.
• Work with customers and co-workers to build solid relationships based on trust and competence.
• Able to handle detailed work quickly and correctly.
• Support a fast-paced environment with multiple projects going on simultaneously.
• Utilize the DMSi software Agility for order entry, purchasing entry, and customer information.
• Follow established guidelines, structure, and policies while working with and for others
• Maintain customer pricing records.
• Accurate order entry
• Follow up on all quotes and handle customer service claims promptly.
• Other duties as assigned

Skills

Socially focused attitude

Cooperative attitude

Strong communication

Team collaboration

Persuasive selling

Tools

DMSi Agility

Microsoft Office

Job description

Description

Inside Sales Support is an enthusiastic connector between our outside sales team and our customers. The Inside Sales Representative will effectively communicate product features, benefits, and pricing to potential customers. They will understand our products and culture and ensure customer orders are processed accurately. Primary objectives are to support our customers’ needs to a “best-in-class” level. This is an onsite position.

Duties/Responsibilities

• Support the daily sales operations of a building materials distribution center.


• Work with customers and co-workers to build solid relationships based on trust and competence.


• Able to handle detailed work quickly and correctly.


• Support a fast-paced environment with multiple projects going on simultaneously.


• Utilize the DMSi software Agility for order entry, purchasing entry, and customer information.


• Follow established guidelines, structure, and policies while working with and for others


• Maintain customer pricing records.


• Accurate order entry


• Follow up on all quotes and handle customer service claims promptly.


• Other duties as assigned

Requirements

Required Skills/Abilities

• Socially focused \"How can I help you?\" attitude.


• Cooperative, easy-going, and agreeable in getting along with others.


• Strong communication skills


• Team Collaboration


• Persuasive teaching style to communicate the company's products and services.

Qualifications

• Experienced with Microsoft Office Suite (Excel, Outlook, Word)


• Prior inside sales and customer service experience


• Minimum of 3 years’ experience with inside sales, customer service, and/or marketing disciplines


• Industry experience preferred

Physical Requirements

• Work is conducted in an office/field setting with sedentary to moderate physical effort associated with using a computer, copier, etc.


• Ability to walk, sit, or stand for extended periods of time


• May be required to occasionally lift, carry, push, pull, or otherwise move objects up to 25 pounds

Benefits

• Medical, Vision, Dental, and more through Mutual of Omaha


• Employer-paid benefits: TeleDoc and Hinge Health


• MOTUS for driver refunds


• PTO


• 401K and match


• Company ESOP Program

$30k base with Commissions (expected total comp in the $50-55 range)

This job description summarizes the nature of work, skills, abilities, and essential functions; it is not a comprehensive listing of duties or responsibilities.

Snavely Forest Products is an equal opportunity/affirmative action employer and does not discriminate on the basis of race, color, religion, sex, national origin, disability, gender identity, sexual orientation, or protected veteran status.

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