Inside Sales Representative

Consolidated Electrical Distributors; Phoenix (AZ); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

Insurance - Medical, Dental, Vision

Disability Insurance

Life Insurance

401(k)

Paid Sick Leave

Paid Holidays

Paid Vacation

Health Savings Account (HSA) and match

Dependent Care FSA

Teledoc

Paid Pregnancy & New Parent Leave

Job summary

Consolidated Electrical Distributors in Phoenix, AZ is seeking an Inside Sales Representative for the Phoenix West - AES team. You will maintain current customer satisfaction, drive sales initiatives, and provide professional service with product knowledge, problem solving, and order enhancement.

The role reports to the Inside Sales Manager and requires strong communication, teamwork, and flexibility. You will write orders, support counter and warehouse operations, and strive to meet monthly

Qualifications

• Strong customer service and communication skills
• Ability to write accurate orders and follow policies
• Knowledge of products and problem-solving abilities

Responsibilities

• Provides outstanding customer service via telephone and internet
• Writes orders accurately in accordance with sales policies
• Maintains current customer base
• Meets monthly sales goals
• Coordinates with outside sales and other departments to enhance customer experience
• Suggests process improvement ideas
• Follows up promptly on orders, quotes, and materials
• Maintains up-to-date product knowledge

Skills

Communication Proficiency

Customer/Vendor Focus

Personal Effectiveness/Credibility

Technical Capacity

Teamwork

Detail-oriented

Flexibility

Education

Bachelor’s degree in technical or business discipline, preferred

OR equivalent years’ experience with Eclipse

Tools

Eclipse

Job description

Summary

Job title: Inside Sales Representative

Department: Phoenix West - AES

Description

Summary:

The Inside Sales Representative position is responsible for maintaining current customer satisfaction with service and sales, and generate new sales/business through sales initiatives and goals. Provide professional services with product knowledge, problem solving, and order enhancement.

Reports to: Inside Sales Manager

Minimum Qualifications:

COMPETENCIES

• Communication Proficiency

• Customer/Vendor Focus

• Personal Effectiveness/Credibility

• Technical Capacity

• Teamwork

• Detail-oriented

• Flexibility

Preferred Qualifications:

• Bachelor’s degree in a technical or business discipline, preferred

• OR equivalent years’ experience with Eclipse business software

• Two years’ industry specific experience, preferred

Working Conditions:

This job operates in a professional office environment and various warehouse locations and conditions. This role routinely uses standard office equipment and is expected to help the counter sales area and warehouse areas when needed. Must be able to lift 50lbs and be physically able to help customers pull orders in the warehouse. The schedule is in person 5 days per week, 7:30AM - 4:00PM.

Supervisory Responsibilities: No

Essential Job Functions:

• Provides outstanding customer service to all current and potential customers, mainly via telephone and internet

• Writes orders with accuracy and in accordance to all sales policies and procedures

• Maintain current customer base

• Meet established monthly sales goals

• Communicates and cooperates with outside sales force and/or other departments to enhance customer experience

• Communicate process improvement ideas

• Timely follow-up on all customer orders, quotes, and materials

• Maintains up-to-date awareness with new and existing products and services

CED is an Equal Opportunity Employer - Disability | Veteran

Other Compensation:

The following additional compensation may be applicable for this position:

• Profit Sharing

Benefits:

Benefits available for this position are:

• Insurance - Medical, Dental, Vision Care for full-time positions

• Disability Insurance

• Life Insurance

• 401(k)

• Paid Sick Leave

• Paid Holidays

• Paid Vacation

• Health Savings Account (HSA) and matching

• Dependent Care Flexible Spending Account (FSA)

• Teledoc

• Paid Pregnancy & New Parent Leave