Inside Sales Representative

PrimeSource Building Products Inc.; Northern (KY); Hybrid; USD 50,000 - 70,000; Full time

Job summary

RadNet, Inc. is looking for a dynamic sales professional to manage relationships with assigned customers and expand market share. The role demands proficiency with CRM systems like SAP and SalesForce.com, effective communication skills, and a commitment to customer satisfaction.

The ideal candidate will possess a Bachelor's Degree in Business or Liberal Arts and demonstrate strong problem-solving abilities. A flexible schedule from Monday to Friday with various hours may require some overtime.

Qualifications

• Strong knowledge and understanding of CRM systems.
• Proficient with SAP and SalesForce.com.
• Ability to communicate competitive pricing effectively.

Responsibilities

• Sell and support products to assigned customers.
• Resolve customer issues with urgency.
• Create sales quotes including pricing and service commitments.

Skills

CRM systems knowledge

SAP

SalesForce.com

Communication skills

Customer service orientation

Education

Bachelor's Degree in Business or Liberal Arts

2-4 years related experience and/or training

Job description

Sells and supports full line of products to assigned customers and explores new customer segments for expansion possibilities. Owns the relationship with assigned customer and assigned TM book of business. Prioritize solution selling to drive top-line growth.

Reasonable Accommodations Statement

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

Essential Functions

• Proficient with SAP and SalesForce.com to ensure order accuracy and fast customer response times
• Enters warehouse and direct orders, RMAs and credit memos
• Handle inbound call/email flow with urgency
• Can effectively make outbound calls to core customers, house accounts and prospects to effectively message PrimeSource's value proposition
• Investigates and resolves customer problems with accuracy and urgency
• Makes decision on when/how to connect customer with other PrimeSource support resources (e.g., PS Direct, Product Sales Specialists, Territory Manager, etc.)
• Draws heavily on category manager knowledge and support to sell the full offering of products available through PSBP
• Conducts regular touch points with customers to both maintain current business and expand PrimeSource's share of wallet
• Interacts with customers through mobile methods (email, text, phone call, etc.) to maintain consistent connection
• Is organized & knowledgeable of current market conditions, campaigns and pricing
• Coordinates with other resources within PrimeSource as needed to better serve customers and territory managers
• Is able to create sales quotes including pricing, credit terms, discounts, service commitments, etc.to obtain orders or program business.

Location(s)

Requirements

• Communicates and understands competitive pricing across product categories.
• Participates in monthly reviews with their supervisor or manager.
• Is consistently at work and on time; ensures work responsibilities are covered when absent and arrives at meeting and appointments on time.

Competencies

Customer Focus: Building strong customer relationships and delivering customer-centric solutions.

Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.

Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.

Being Resilient: Rebounding from setbacks and adversity when facing difficult situations.

Self-Development: Actively seeking new ways to grow and be challenged using both formal and informal development channels.

SKILLS & ABILITIES

Education: Bachelor's Degree in Business or Liberal Arts preferred, or 2 - 4 years related experience and/or training; or equivalent combination of education and experience.

Required Skills

• To perform this job successfully, an individual should have strong knowledge and understanding of CRM systems, Company Reporting Software, Internet Software, Spreadsheet and Word Processing software.
• Knowledge of I-Pad use helpful. SAP, preferred

WORK CONDITIONS

Physical Demands

• Constant sitting, reaching outward, grasping, and speaking.
• Frequent standing, walking, and manually manipulating.
• On occasion reaching above shoulder, squatting or kneeling, bending, carrying 10 lbs. or less, and push/pull 12 lbs. or less

Work Environment: The noise level in the work environment is usually moderate.

Schedule

M-F Various Hours (possibly some overtime)