Inside Sales Representative

PrimeSource Building Products, Inc.; Wilmington (IL); On-site; USD 60,000 - 90,000; Full time

Job summary

RadNet, Inc. is seeking a sales-oriented professional to sell and support a full line of products to assigned customers and explore new segments for expansion.

You will own the relationship with your book of business and prioritize solution selling to drive top-line growth. Responsibilities include entering orders, RMAs, and credits, handling inbound/outbound communications, and resolving customer issues with urgency.

Qualifications

• Bachelor's Degree in Business or Liberal Arts preferred, or 2-4 years related experience.
• Strong knowledge of CRM systems and business software.
• Proficient with SAP and Salesforce.com for order accuracy and fast response.

Responsibilities

• Sells and supports full line of products to assigned customers and explores new segments.
• Owns relationship with assigned customer and book of business.
• Prioritize solution selling to drive top-line growth.
• Enter warehouse and direct orders, RMAs and credit memos.
• Handle inbound call/email flow with urgency.
• Make outbound calls to core customers, house accounts and prospects to message value proposition.
• Investigates and resolves customer problems with accuracy and urgency.
• Decide when/how to connect customer with other resources (PS Direct, Product Sales Specialists, Territory Manager).
• Draws on category knowledge to sell full offering of products.
• Regularly touch base with customers to maintain current business and expand share of wallet.
• Interact with customers through mobile methods to maintain connection.
• Be organized & knowledgeable of market conditions, campaigns and pricing.
• Coordinate with resources to better serve customers and territory managers.
• Create sales quotes including pricing, credit terms, discounts, service commitments, etc.

Skills

CRM systems

Salesforce.com

Spreadsheets & Word Processing

Education

Bachelor's Degree in Business or Liberal Arts preferred

Tools

SAP

Job description

Sells and supports full line of products to assigned customers and explores new customer segments for expansion possibilities. Owns the relationship with assigned customer and assigned TM book of business. Prioritize solution selling to drive top-line growth.

ESSENTIAL FUNCTIONS

Reasonable Accommodations Statement

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statement(s)

• Proficient with SAP and SalesForce.com to ensure order accuracy and fast customer response times
• Enters warehouse and direct orders, RMAs and credit memos
• Handle inbound call/email flow with urgency
• Can effectively make outbound calls to core customers, house accounts and prospects to effectively message PrimeSource's value proposition
• Investigates and resolves customer problems with accuracy and urgency
• Makes decision on when/how to connect customer with other PrimeSource support resources (e.g., PS Direct, Product Sales Specialists, Territory Manager, etc.)
• Draws heavily on category manager knowledge and support to sell the full offering of products available through PSBP
• Conducts regular touch points with customers to both maintain current business and expand PrimeSource's share of wallet
• Interacts with customers through mobile methods (email, text, phone call, etc.) to maintain consistent connection
• Is organized & knowledgeable of current market conditions, campaigns and pricing
• Coordinates with other resources within PrimeSource as needed to better serve customers and territory managers
• Is able to create sales quotes including pricing, credit terms, discounts, service commitments, etc.to obtain orders or program business.

Location(s)

Requirements

• Communicates and understands competitive pricing across product categories.
• Participates in monthly reviews with their supervisor or manager.
• Is consistently at work and on time; ensures work responsibilities are covered when absent and arrives at meeting and appointments on time.

COMPETECIES

Customer Focus: Building strong customer relationships and delivering customer-centric solutions.

Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.

Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.

Being Resilient: Rebounding from setbacks and adversity when facing difficult situations.

Self-Development: Actively seeking new ways to grow and be challenged using both formal and informal development channels.

SKILLS & ABILITIES

Education: Bachelor's Degree in Business or Liberal Arts preferred, or 2 - 4 years related experience and/or training; or equivalent combination of education and experience.

Required Skills

• To perform this job successfully, an individual should have strong knowledge and understanding of CRM systems, Company Reporting Software, Internet Software, Spreadsheet and Word Processing software.
• Knowledge of I-Pad use helpful. SAP, preferred

WORK CONDITIONS

Physical Demands:

• Constant sitting, reaching outward, grasping, and speaking.
• Frequent standing, walking, and manually manipulating.
• On occasion reaching above shoulder, squatting or kneeling, bending, carrying 10 lbs. or less, and push/pull 12 lbs. or less

Work Environment: The noise level in the work environment is usually moderate.

Schedule: M-F Various Hours (possibly some overtime)

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