Inside Sales Representative

BossTek; Peoria (IL); On-site; USD 42,000 - 68,000; Full time

Job summary

BossTek is seeking a full-time Inside Sales Representative for an on-site role in the Peoria metropolitan area. You will handle inbound/outbound sales, qualify leads, and guide customers through rental and purchase options for dust suppression and crowd cooling equipment.

Maintain a sales pipeline, prepare quotes, and coordinate with operations and support teams. The role emphasizes CRM usage, timely customer communication, and contributing to education on product features, warranty coverage,

Qualifications

• Strong Inside Sales skills with ability to manage a sales pipeline and close opportunities.
• Customer service mindset with prompt issue resolution and trust-building with diverse customers.
• Experience generating leads and following up on marketing-driven prospects.
• Ability to maintain ongoing accounts and encourage repeat business.
• Clear verbal and written communication; capable of explaining technical equipment and value propositions.
• Familiarity with CRM and sales tools to document activities and report results.
• Organizational and time-management skills for handling multiple inquiries in a fast-paced environment.
• Experience in industrial equipment, construction, environmental solutions, or related field is beneficial.
• High school diploma required; additional education or sales training is a plus.

Responsibilities

• Maintain a sales pipeline and manage outbound/inbound activities.
• Qualify leads and guide customers through rental and purchase options.
• Prepare quotes and coordinate with operations and support teams.
• Ensure timely communication with customers and track interactions in the CRM.
• Support marketing campaigns and contribute to customer education on features, warranty, and compliance.

Skills

Inside Sales

Customer Service

Lead Generation

Account Management

Verbal & Written Communication

CRM Usage

Time Management

Industrial Equipment Experience

Response & Trust Building

Education

High school diploma or equivalent

Sales Training

Tools

CRM Software

Job description

Company Description BossTek is a global leader in dust suppression and crowd cooling solutions, serving diverse industrial and commercial applications. The company delivers high-quality, industrial-strength equipment with a strong commitment to customer satisfaction, including a no-excuses guarantee and a 3-year / 3,000-hour warranty. BossTek focuses on service, innovation, and reliability, helping customers reduce operational concerns and meet compliance requirements. With options for both rental and purchase, customers can test equipment before committing, supported by responsive sales and support teams.

Role Description This full-time Inside Sales Representative role is an on-site position based in the Peoria Metropolitan Area. The Inside Sales Representative will handle inbound and outbound sales activities, qualify leads, follow up on inquiries, and guide prospective customers through the rental and purchase options for dust suppression and crowd cooling equipment. Responsibilities include maintaining a sales pipeline, preparing quotes, coordinating with operations and support teams, and ensuring timely communication with customers. The role also involves tracking customer interactions in a CRM system, supporting marketing campaigns, and contributing to customer education about product features, warranty coverage, and compliance benefits. The successful candidate will focus on building long-term relationships and driving revenue while upholding BossTek’s commitment to service and customer satisfaction.

Qualifications

• Candidates should possess strong Inside Sales skills, including managing a sales pipeline, conducting outbound calls, and closing opportunities.
• Candidates should possess Customer Service and Customer Satisfaction skills, with the ability to respond promptly, resolve issues, and build trust with diverse customers.
• Candidates should possess Lead Generation skills, such as identifying prospects, qualifying opportunities, and following up on marketing-driven leads.
• Candidates should possess Account Management skills, including maintaining ongoing relationships, monitoring customer needs, and encouraging repeat business.
• Strong verbal and written communication skills, with the ability to explain technical equipment and value propositions clearly.
• Comfort using CRM and sales tools to document activities, manage data, and report on results.
• Organizational and time-management skills to handle multiple inquiries and priorities in a fast-paced environment.
• Prior experience in industrial equipment, construction, environmental solutions, or a related field is beneficial.
• High school diploma or equivalent required; additional education or sales training is a plus.