Inside Sales Representative

Commercial Metals Company; Pell City (AL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Day 1 Benefits Coverage

401(k) plan with company match

Paid-time Off and Vacation

Competitive Compensation and Bonuses

Job summary

Commercial Metals Company, located in Pell City, Alabama, is seeking a detail-oriented Inside Sales professional. In this role, you will be responsible for processing customer transactions, educating clients on product features, and maintaining high customer satisfaction.

The ideal candidate has 1-5 years of inside sales experience, excellent communication skills, and proficiency in SAP and Microsoft Office. We offer a comprehensive benefits package starting on Day 1, including medical, dental, and paid time off.

Qualifications

• 1-5 years experience in an inside sales office environment.
• Technical expertise and knowledge of company products.
• Demonstrated ability to handle difficult customers with diplomacy and tact.

Responsibilities

• Process customer transactions accurately and timely.
• Educate customers about product features.
• Respond to customers to ensure ongoing satisfaction.

Skills

Effective listening and communication skills

Negotiation and phone skills

Problem solving and analytical skills

Attention to detail

Time management skills

Tools

SAP

Microsoft Office

Job description

There’s more to CMC than our products and the buildings, structures, and roads they go into. At CMC, it’s the people inside our recycling centers, fabrication plants, manufacturing facilities, steel mills and offices that make us who we are as a company. Our success comes from finding, retaining, and supporting the highest quality talent by offering:

• Day 1 Benefits Coverage with low cost Medical, Vision, Dental
• Day 1 Paid-time Off and Vacation
• 4.5% Company Match 401(k) plan
• Competitive Compensation and Bonuses
• Company-paid Life and Disability Insurance
• Employee Stock Purchase Plan
• Training and Advancement Opportunities

Why This Job

CMC provides an excellent opportunity to learn the steel, construction reinforcement and ground stabilization industries and to grow in your career. Whether you will spend your day brainstorming in an office cubicle, operating a crane, running manufacturing equipment or troubleshooting technical obstacles, at CMC, you’ll get the training and support from your team that you need to excel in your role and reach your full potential.

What You'll Do

• Process all customer transactions accurately and timely including sales orders, inquiries, quotes or returns
• Obtain accurate information relating to shipment dates and expected dates of delivery
• Educate customers about product features
• Contact customers following sales to ensure ongoing satisfaction and resolve complaints
• Respond to requests for product and company related information
• Communicate unexpected increases or decreases in demands for product to the operations team
• Maintain proficiency in using personal computer, including company software, SAP and Microsoft Office
• Follow company policies and procedures
• Present a professional image at all times to customers and constituents, both in person and over the phone
• Support outside sales efforts as necessary
• Perform other duties as assigned

What You'll Need

• 1 -5 years experience in an inside sales office environment
• Effective listening and communication skills (verbal and written)
• Negotiation and phone skills
• Technical expertise and knowledge of company products
• Problem solving and analytical skills
• High regard for attention to detail
• Demonstrated ability to handle difficult customers with diplomacy and tact
• Must have excellent time management skills
• Team player that can also work independently

Your Education

We are CMC, a Fortune 500 company at the leading edge of our industry. Our construction reinforcement and steel products have supported construction projects and structures around the world. The secret to our success? We’ve built our legacy by assembling a team of innovators and doers to tackle some of the most challenging construction reinforcement problems facing our world for more than 100 years — and we’re just getting started.

CMC is committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, age, physical or mental disability, national origin, citizenship, military or veteran status, sexual orientation, gender identity and/or expression, genetic information, or other status protected by federal, state or local law.