Inside Sales Representative

Alexandria Moulding; Northern (KY); Hybrid; USD 55,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Company-Paid Life Insurance & Disa

401(k) with Company Match

Paid Time Off

Paid Holidays & Floating Holidays

Plus additional perks

Job summary

Specialty Building Products is expanding its Inside Sales team and seeking an energetic representative to support pricing, availability, and product information for customers. The role collaborates with Outside sales to meet inquiries, place orders, provide quotes, and schedule deliveries, while keeping customers informed of pricing and timelines.

The position emphasizes market knowledge, strong communication, and a proactive approach to grow canvas in a leading North American distributor.

Qualifications

• High school diploma required; 2-year degree preferred.
• 2–4 years of sales experience; building industry experience preferred.
• Excellent communication skills with a service-oriented telephone manner.
• Understand and apply good business and selling principles and negotiation skills.
• Must be computer literate: Word, Excel, Outlook.
• Strong organization and administration skills; proactive initiative.
• Basic math and analytical skills.

Responsibilities

• Receive incoming and outgoing sales calls to provide pricing, availability, and product information.
• Coordinate with Outside sales; handle inquiries about product selection, orders, pricing, quotations, complaints, and deliveries.
• Inform customers about unit pricing, shipping dates, delays, and other requested details.
• Perform other duties as assigned by management.
• Stay informed on industry trends, competitor activities, and market dynamics in retail.
• Build product distribution sales experience.

Skills

Problem Solving/Analysis

Customer/Client Focus

Decision Making

Communication Proficiency

Teamwork Orientation

Technology capacity

Education

High school diploma

2-year degree preferred

Tools

Microsoft Word

Excel

Outlook

Job description

We are currently expanding our current ISR team and looking for an Inside Sales Representative to grow our VALUES based organization. In this role you will focus on:

Responsibilities and Essential Functions:

• Receive incoming and outgoing calls related to sales inquiries for new and established customers to provide pricing and availability, as well as information about our products and distribution services.
• Execute strategic plans in coordination with Outside sales, network with customer inquiries regarding product selection, placement of orders, requests for prices and quotations, complaints and scheduling of deliveries, and providing customer follow-ups to ensure customer needs are met.
• Inform customer of unit pricing, shipping date, anticipated delays, and any additional information requested by the customer
• Other duties, as assigned and requested by management
• Market Knowledge: Stay updated on industry trends, competitor activities, and market dynamics within the retail sector.
• Building product distribution sales experience preferred

Competencies:

• Problem Solving/Analysis.
• Customer/Client Focus.
• Decision Making.
• Communication Proficiency.
• Teamwork Orientation.
• Technology capacity

Required credentials:

• High school diploma with a 2-year degree preferred
• 2-4 years sales experience, building industry experience preferred
• Excellent communication skills including service-oriented telephone manner
• Must understand and possess good business and selling principles and negotiation skills
• Must be computer literate, Microsoft Word, Excel, and Outlook
• Strong organization and administration skills
• Self-starter, pro-active and the ability to take initiative
• Must have basic math and analytical skills

Pay range: $55k-$80k annually with opportunity for commission based on performance.

Specialty Building Products is the leading distributor of specialty building products in North America.SBP operates under the brands U.S. LUMBER, Alexandria Moulding, REEB Millwork, DW Distribution, Millwork Sales and Amerhart. We serve 45 states in the U.S. and 8 provinces in Canada from over 40 locations.Here at SBP we are a people first organization, our team is built upon strong culture and standards for success. We value your perspective and want to learn more about you with a commitment to laying the foundation for you to build a successful career with us. Join us and EVOLVE your future at Specialty Building Products!

Being a part of SBP you will be eligible for many benefits. Full-Time benefits would include:

• Medical, Dental, Vision given on the 1st of the month following 30 days of employment
• Company-Paid Life Insurance & Disability
• 401(k) with Company Match
• Company-Paid Time Off
• Paid Holidays & Floating Holidays
• PLUS ADDITIONAL PERKS!

Serving our communities:

We are also committed to our core value of “using our influence to have a uniquely positive impact” on the people that we touch. Through our initiatives we encourage and incentivize our employees to aid fellow employees in need and to better serve our communities and the people we directly influence.

We are proud to have the best team in our industry. We have experienced a tremendous amount of growth as a company. This growth has served not only our customer base but has also provided significant opportunities for advancement amongst our employees.

Specialty Building Productsis an equal opportunity employer. It is our policy of Specialty Building Products not to discriminate in hiring and employment on the basis of race, color, religion, national origin, sex, disability, age, military status, genetic information, or other protected class status in accordance with all applicable federal, state, and local laws.