Inside Sales Representative

Prince Lumber; New York (NY); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

401(k) with company match

Health, dental & vision insurance

Life & AD&D insurance

FSA & HSA options

Paid time off & parental leave

Employee referral program

Commission incentives

Job summary

Prince Lumber in New York, NY seeks an Inside Sales Representative for our Midtown West store. You'll work with walk-in and existing customers, learn project needs, recommend products, and build relationships that drive sales.

You’ll manage the sales cycle from quote to delivery, coordinate with Purchasing, Operations, and Accounting, and stay current on product promotions through trainings. This on-site role requires a proactive, customer-first mindset and the ability to commute to Midtown West.

Qualifications

• Strong initiative with a results-driven mindset.
• Curious, resourceful, and able to learn independently.
• Excellent communication and interpersonal skills.
• Energetic, ambitious, and team-oriented with a strong work ethic.
• Excellent follow-up, organization and time management.
• Customer-first, sales-focused mindset.
• Ability to reliably commute to Midtown West, Manhattan, NY.
• Previous customer service experience preferred.
• Previous sales experience preferred.
• Bachelor’s degree preferred.

Responsibilities

• Establish and develop new customers and sales opportunities.
• Use consultative approach to identify clients’ needs and support throughout the sales process from order to delivery and installation.
• Understand the importance of monthly sales goals and targets.
• Prepare competitive bids/quotes for clients on all project sizes.
• Follow up on all open quotes and sales leads.
• Coordinate with Purchas­ing, Operations, and Accounting to support and troubleshoot sales orders.
• Convey accurate product lead times and expedite shipping when needed.
• Attend product trainings and stay current on all products and promotions.
• Respond to client inquiries within the same business day via phone/email.
• Project a professional company image through customer and vendor interactions.

Skills

Communication

Customer service

Sales

Time management

Organization

Teamwork

Follow-up

Education

Bachelor’s degree preferred

Tools

CRM software

Job description

Prince Lumber is a premier supplier and distributor of lumber, plywood, doors, hardware, and other building materials. We’re looking for an Inside Sales Representative to join our store in Midtown West, Manhattan, NY. You’ll work with existing clients and walk-in customers, learn their project needs, recommend products, and build relationships that lead to sales.

Job Duties & Responsibilities:

• Establish and develop new customers, sales opportunities, and maintain positive business relationships.
• Use a consultative approach to identify clients’ needs and provide support throughout the entire sales process, from order placement through delivery and installation
• Understand the importance of monthly sales goals and targets.
• Prepare competitive bids/quotes for clients on all project sizes.
• Demonstrate a sense of urgency by following up on all open quotes and sales leads.
• Effectively communicate with multiple departments (Purchasing, Operations, Accounting) to support and troubleshoot all facets of sales orders.
• Convey accurate product lead times to clients, communicate special-order requirements, and submit expedited shipping requests to manufacturers.
• Attend product trainings and remain current on all products and related promotions.
• Respond to all client inquiries within the same business day via phone/email.
• Project a professional company image through customer and vendor interactions.

Requirements

• High level of initiative and a results-oriented mindset
• Curious, resourceful, and willing to independently research and learn new things
• Strong communication and interpersonal skills
• Energetic, ambitious, and team-oriented, with a strong work ethic
• Strong follow-up, organizational, and time-management skills
• Commitment to maintaining a customer-first, sales-focused mindset
• Ability to reliably commute to Midtown West, Manhattan, NY
• Previous customer service experience preferred
• Previous sales experience preferred
• Bachelor’s degree preferred

Schedule

• Monday through Friday
• 6:30 AM - 4:30 PM
• On-site in Midtown West, Manhattan, NY

Benefits

• 401(k) with company match
• Health, dental & vision insurance
• Life & AD&D insurance
• FSA & HSA options
• Paid time off & parental leave
• Employee referral program
• Commission incentives