Inside Sales Representative

Dakota Premium Hardwoods (a Würth Company); Houston (TX); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Paid Time Off and Holidays

Health

Dental

Vision

Supplemental benefits

Company sponsored life insurance

Long-term disability

401k first day of employment

Company 401k Match

Job summary

Dakota Premium Hardwoods, a distributor of lumber, plywood, laminate and hardware, seeks an Inside Sales Support in Houston to assist outside sales with quotes, orders, product availability and customer follow-up. You will handle customer inquiries by phone and email and coordinate with the branch team on status and deliveries.

The ideal candidate has knowledge of the lumber or woodworking industry, strong communication skills, and solid computer abilities.

Qualifications

• Energetic, positive self-starter with a friendly disposition and strong communication skills.
• Working knowledge of the lumber, cabinet supply or woodworking industry and familiarity with its products and terminology.
• Solid technology and computer skills, plus ability to manage multiple requests.

Responsibilities

• Assist outside sales with quotes, order entry, product availability and customer follow-up.
• Answer customer questions by phone and email and process orders.
• Coordinate with the branch team on order status, deliveries and issue resolution.
• Limit will-call traffic and provide support as needed.

Skills

Communication skills

Customer service

Attention to detail

Multitasking

Tools

Computer skills

Job description

Inside Sales Support

Department: Sales
Location: Houston
Type: Full-Time/ Salaried / Exempt/ Non-Supervisory
Reports to: Branch Manager
Dakota Premium Hardwoods, a distributor of lumber, plywood, laminate and hardware products serving the custom cabinet and woodworking industries, is seeking an Inside Sales Support team member in Houston. This role works closely with outside salespeople and customers to provide responsive service and support day-to-day sales activity.

Position Summary

Duties include supporting outside salespeople with quotes, order entry, product availability and customer follow-up; assisting customers by phone and email with product questions and orders; and coordinating with the branch team on order status, deliveries and issue resolution. Will-call traffic is limited, with occasional assistance as needed.

The ideal candidate is an energetic, positive self-starter with a friendly disposition, strong communication skills and a commitment to excellent customer service. At a minimum, candidates must have working knowledge of the lumber, cabinet supply or woodworking industry and familiarity with its products and terminology. Solid technology and computer skills, attention to detail and the ability to manage multiple requests are essential.

Hours are Monday through Friday 7:30 - 5:00. Dakota Premium Hardwoods, LLC is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

• Benefits include:
• Paid Time Off and Holidays
• Health
• Dental
• Vision
• Supplemental benefits
• Company sponsored life insurance
• Long-term disability
• Eligible for 401k first day of employment
• Company 401k Match