Inside Sales Representative

Pivotal Talent Search; New York (NY); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

Paid time off

Holidays

Medical Insurance

Dental Insurance

Vision Insurance

401k with match

Life Insurance

Disability Insurance

Voluntary Benefits

Job summary

Pivotal Talent Search Inc. in New York's luxury showroom is seeking a dynamic Sales Associate with superb communication skills to engage clients in person, via phone, email and online platforms.

You will collaborate on interiors projects, prepare detailed quotes, manage orders, and use Salesforce to track client interactions while striving to exceed showroom sales goals. The role requires a Bachelor’s degree, MS Office proficiency, and CRM experience.

Qualifications

• Bachelor’s degree or equivalent preferred.
• Intermediate level knowledge of Microsoft Suite – Word/Excel/Powerpoint.
• Microsoft Outlook – Inbox Management.
• Experience in Salesforce a plus, or other CRM system.
• Minimum of two years of inside sales experience, order processing, payment deposits.
• Excellent communication skills, written and verbal.

Responsibilities

• Engage with potential and existing clients in person, via phone, email and online platforms to understand their needs and preferences.
• Collaborate on interiors projects, including client needs, conceptual and schematic design, design development, and management of budgets and schedules.
• Resolve customer concerns regarding products and services to ensure a positive customer experience.
• Create detailed and accurate sales quotes detailing selected products, quantities, and pricing, presenting timely and professionally, with appropriately timed client follow-up.
• Using Salesforce, maintain accurate records of all communications, quotes and client interactions.
• Strive to achieve and exceed sales goals given by showroom.
• Collaborate as a team to generate new clients and cultivate sales.

Skills

CRM experience

Sales process

Communication

MS Office

Outlook

Salesforce

Inside sales

Education

Bachelor’s degree or equivalent

Tools

Excel

Word

PowerPoint

Job description

We are looking for a dynamic individual with strong communication skills, a passion for luxury products and an ability to thrive in a fast-paced, customer-focused environment in our beautiful New York Showroom.

Key Responsibilities:

• Engage with potential and existing clients in person, via phone, email and online platforms to understand their needs and preferences.
• Collaborate on interiors projects, including client needs, conceptual and schematic design, design development, and management of budgets and schedules.
• Resolve customer concerns regarding products and services to ensure a positive customer experience.
• Create detailed and accurate sales quote detailing selected products, quantities, and pricing, presenting timely and professionally, with appropriately timed client follow-up.
• Using Salesforce, maintain accurate records of all communications, quotes and client interactions.
• Strive to achieve and exceed sales goals given by showroom.
• Collaborate as a team to generate new clients and cultivate sales.

Qualifications:

• Bachelor’s degree or equivalent preferred
• Intermediate level knowledge of Microsoft Suite – Word/Excel/Powerpoint
• Microsoft Outlook – Inbox Management
• Experience in Salesforce a plus, or other CRM system
• Minimum of two years of inside sales experience, order processing, payment deposits
• Excellent communication skills, written and verbal
• Physical Requirements- must be able to lift and move up to 10#
• Sitting, standing and walking throughout the day
• Paid Time off of 15 days per year, accrued bi-weekly
• 11 Paid Holidays
• Medical, Dental and Vision Insurance, including HDHP with HSA
• 401k Retirement Plan with Bi-Weekly Company Match
• Company Paid Life Insurance and Long-term Disability Insurance
• Voluntary Benefits of Short-term Disability, Supplemental Life/ADD, Critical Illness, Accident, Norton, Hospital Indemnity