Inside Sales Representative - #2518

Pivotal Talent Search Inc.; New York (NY); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Paid Time off 15 days

Sick days 8

11 paid holidays

Parental leave

Health, dental and vision insurance

401k with company match

Life insurance

Long-term disability

EAP

Job summary

Pivotal Talent Search Inc. is seeking an Inside Sales Representative for our Manhattan showroom. The role focuses on engaging clients in person and across channels, managing quotes, and driving sales in a fast-paced, luxury interior design environment.

You will leverage Salesforce and MS Office to track communications, quotes, and client interactions, while collaborating with the team to grow the client base and exceed sales goals.

Qualifications

• Bachelor’s degree or equivalent preferred.
• Minimum two years of sales experience.
• Experience with CRM systems like Salesforce is a plus.
• Strong written and verbal communication skills.

Responsibilities

• Engage with clients in person, by phone, email and online platforms to understand needs.
• Collaborate on interiors projects, including design development and budgets.
• Resolve customer concerns to ensure a positive experience.
• Create detailed sales quotes with pricing and follow-up with clients.
• Use Salesforce to maintain records of communications and quotes.
• Strive to achieve and exceed showroom sales goals.
• Collaborate with team to generate new clients and cultivate sales.

Skills

Excellent communication

Inside sales experience

Customer focus

MS Office proficiency

Written/verbal skills

Education

Bachelor’s degree or equivalent

Tools

Salesforce

Job description

We are looking for a dynamic Inside Sales Representative. This individual must have strongcommunication skills, a passion for luxury interior design products, and an ability to thrive in a fast-paced, customer-focused environment in our beautiful Manhattan Showroom.

This role would be onsite Monday - Friday.

Key Responsibilities:

• Engage with potential and existing clients in person, via phone, email and online platforms to understand their needs and preferences.
• Collaborate on interiors projects, including client needs, conceptual and schematic design, design development, and management of budgets and schedules.
• Resolve customer concerns regarding products and services to ensure a positive customer experience.
• Create detailed and accurate sales quote detailing selected products, quantities, and pricing, presenting timely and professionally, with appropriately timed client follow-up.
• Using Salesforce, maintain accurate records of all communications, quotes and client interactions.
• Strive to achieve and exceed sales goals given by showroom
• Collaborate as a team to generate new clients and cultivate sales.

Qualifications:

• Bachelor’s degree or equivalent preferred
• At least two years of sales experience
• Intermediate level knowledge of Microsoft Suite – Word/Excel/Powerpoint
• Microsoft Outlook – Inbox Management
• Experience in Salesforce a plus, or other CRM system
• Minimum of two years of inside sales experience, order processing, payment deposits
• Excellent communication skills, written and verbal
• Physical Requirements- must be able to lift and move up to 10#
• Sitting, standing and walking throughout the day

Benefit Offerings Include:

• Paid Time off of 15 days per year, accrued bi-weekly
• Eight Sick Days Per Year
• 11 Paid Holidays
• Paid Parental Leave
• Medical, Dental and Vision Insurance, including HDHP with HSA
• 401k Retirement Plan with Bi-Weekly Company Match
• Company Paid Life Insurance and Long-term Disability Insurance
• Voluntary Benefits of Short-term Disability, Supplemental Life/ADD, Critical Illness, Accident, Norton, Hospital Indemnity
• Employee Assistance Program