Inside Sales Representative

TurnPoint Services; New Albany (IN); On-site; USD 42,000 - 72,000; Full time

Benefits offered by this job

Medical benefits

401(k) with company match

Paid time off

Holidays

Life and disability insurance

Job summary

Greenwell Plumbing, HVAC and Electrical is seeking an Inside Sales Representative to develop leads, communicate with customers, and guide the sales process for Plumbing, HVAC and Electrical trades. The role emphasizes professional communication, lead cultivation, and cross-department collaboration.

The position offers hourly pay with commissions (1.5%) of service sales closed, plus the opportunity to earn a total average salary between $42,000 and $72,000 annually, reflecting performance and

Qualifications

• Minimum 2 years of experience in technical sales or inside sales.
• Proficiency in warm / cold calling and outbound calling techniques.

Responsibilities

• Follow-up on leads, open estimates, cancelled jobs, and completed jobs for additional service opportunities.
• Build rapport and establish relationships with customers to provide the right services.
• Outbound call customers to understand their needs and identify sales opportunities, follow up through call and email as needed.
• Cold calling for new and existing Commercial clients to introduce Greenwell’s commercial sales team.
• Create and maintain a database of Greenwell’s current and potential customers.
• Attend trainings to develop interpersonal and technical skills.
• Be the main liaison between clients and the Greenwell sales team.
• Exceed daily, weekly and monthly sales goals.

Skills

Lead gen

Cold calling

CRM savvy

Sales process

Tools

Salesforce

Job description

Brand Overview

Greenwell has been proudly serving Louisville families with HVAC and plumbing solutions for years. Known for reliability, integrity, and top-quality service, Greenwell is a respected leader in Kentucky. As part of TurnPoint Services, Greenwell employees gain training, mentorship, and career growth opportunities across a national platform. Our people thrive in a culture that values respect, teamwork, and service excellence. Join Greenwell — where Kentucky expertise powers lasting careers.

Role Overview

Greenwell Plumbing, HVAC and Electrical is looking to expand our team and is currently seeking a motivated and well-spoken Inside Sales Representative. This role will be responsible for developing leads, communicating with customers, understanding their needs, and ensuring a smooth sales process for our Plumbing, HVAC and Electrical trade lines.

This opportunity is for an organized individual who is interested in being in control of their own financial future. Candidates for this role should be confident, exhibit a high level of professionalism, and possess superior communication and phone presentation skills. The Inside Sales Representative serves a crucial role in the development and success of the company by cultivating leads, working closely with various departments, and providing exceptional customer service and solutions to our customers.

Pay Range: Hourly, $20.00+ Commissions - 1.5% of all service sales closed. Total average salary: $42,000 to $72,000

Role responsibilities

• Follow-up on leads, open estimates, cancelled jobs, and completed jobs for additional service opportunities.


• Build Rapport and establish relationships with customers to provide the right services.


• Outbound call customers to understand their needs and identify sales opportunities, follow up through call and email as needed.


• Cold calling for new and existing Commercial clients to create an introduction to Greenwell’s commercial sales team.


• Create and maintain a database of Greenwell’s current and potential customers.


• Attend and participate in all required meetings and trainings to continue development of interpersonal and technical skills.


• Be the main point of contact/liaison between your clients and the Greenwell sales team.


• Meet and exceed individual daily, weekly and monthly sales goals.


• Maintain and update customer database with complete and accurate information.


• Assist AR team to follow up on accounts payable with the accounting team.

Role Requirements

• Minimum 2 years of experience in technical sales or inside sales experience.


• Proficiency in warm / cold calling and outbound calling techniques.

Preferred requirements

• Familiarity with Salesforce or other CRM systems.


• Previous experience in the service industry, electrical, plumbing, HVAC or construction.

Why You’ll Love Working Here

• Comprehensive Benefits: Medical, dental, and vision coverage; a 401(k) plan with company match; paid parental leave; PTO; company-paid holidays; life and disability insurance; accident, critical illness, and hospital indemnity coverage; and access to voluntary benefits such as pet insurance and identity/fraud protection - everything you need to support yourself and your family.


• Real Growth Opportunities: With more than 60+ strong local brands behind you, you’ll have the chance to grow your skills, take on new responsibilities, and build a long-term career.


• A Culture with Heart: We lead with teamwork, respect, and integrity. Every voice matters, and every contribution fuels our shared success.


• Purpose-Driven Work: Every role — in the field, office, or leadership — makes a real impact by helping families and communities stay safe and comfortable.


• Competitive Rewards: Strong pay, solid benefits, and recognition programs designed to celebrate craftsmanship, commitment, and exceptional performance.


• Clear Career Paths: From apprentice and entry-level roles to expert technicians, office leaders, and GMs — you’ll always know where you can grow next.


• Training & Development: Hands-on technical instruction, leadership pathways, and continuous learning through our Apprenticeship Academy and brand-level coaching.


• Modern Tools & Technology: Advanced diagnostics, digital tools, and quality equipment that help you work safer, smarter, and more efficiently.


• Safety First: A safety-first mindset built into every process so you go home safely every day.


• Inclusive & Supportive Environment: We welcome all backgrounds and empower every employee to bring their best.


• Stable & Reliable: The strength of a national platform with the trust of long-standing local brands means your career is secure and supported.


• Community Impact: Your work strengthens local neighborhoods and supports families in meaningful, practical ways.

EEO Statement

Equal Opportunity Employer

We are an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or other status protected by applicable federal, state, or local law.