Inside Sales Representative

Master Chimney Sweepers; Natick (MA); On-site; USD 50,000 - 70,000; Full time

Job summary

Master Chimney is seeking an Inside Sales Representative to join our Massachusetts sales team. The role emphasizes high activity calling existing and past customers, identifying needs, and scheduling appointments for technicians. This is commission-based and focused on results.

The successful candidate will make 125–150 outbound calls per day, educate customers on services, maintain CRM notes, and work toward daily, weekly, and monthly goals within a supportive local company.

Qualifications

• High-activity, commission-based sales role focused on results.
• 125–150 outbound calls per day to past and existing customers.
• Experience in home services or call-center is preferred.

Responsibilities

• Make outbound calls to past and existing customers.
• Identify chimney service needs and schedule technician appointments.
• Educate customers on maintenance and available services.
• Follow up with customers and clients who have estimates.
• Maintain accurate CRM notes and follow the sales process.
• Work toward daily, weekly, and monthly appointment and sales goals.
• Provide professional customer experience on every call.

Skills

Phone sales

Customer service

Communication

CRM experience

Goal oriented

Tools

CRM software

Job description

Master Chimney is looking for a motivated, professional Inside Sales Representative to join our growing sales team. This position is focused on contacting existing and past customers, identifying their chimney and fireplace service needs, and scheduling appointments for our technicians.

This is a high-activity, commission-based sales position for someone who enjoys talking with customers, working toward goals, and being rewarded for results.

What You’ll Do

Master Chimney | Massachusetts

Full-Time | Commission-Based

Master Chimney is looking for a motivated, professional Inside Sales Representative to join our growing sales team. This position is focused on contacting existing and past customers, identifying their chimney and fireplace service needs, and scheduling appointments for our technicians.

This is a high-activity, commission-based sales position for someone who enjoys talking with customers, working toward goals, and being rewarded for results.

What You’ll Do

• Make approximately 125–150 outbound calls per day to past and existing Master Chimney customers.
• Speak with homeowners to determine their current chimney, fireplace, and heating-system service needs.
• Follow up with customers who are due or overdue for service.
• Educate customers on recommended maintenance and available services.
• Schedule qualified appointments directly with customers.
• Follow up with customers who have previously received estimates or recommendations.
• Maintain accurate customer information and call notes in our CRM.
• Consistently follow Master Chimney's sales process and customer communication standards.
• Work toward daily, weekly, and monthly appointment and sales goals.
• Provide a professional, helpful, and knowledgeable customer experience on every call.

What We’re Looking For

We’re looking for someone who is:

• Confident and comfortable on the phone
• Motivated by commission and performance-based compensation
• Comfortable making a high volume of outbound calls every day
• Persistent without being pushy
• Professional, friendly, and personable
• Organized and able to manage a large number of customer follow-ups
• Competitive and motivated to achieve goals
• A strong listener who can identify customer needs
• Comfortable asking for the appointment and closing the sale
• Reliable and accountable
• Able to learn and confidently communicate our services

Previous sales or call-center experience is preferred, but we are willing to train the right person. Experience in home services, construction, HVAC, roofing, plumbing, or another service-based industry is a plus.

Compensation

This is a commission-based position with significant earning potential. Your compensation is directly tied to your sales performance and ability to generate appointments and revenue.

We are looking for someone who is motivated by the opportunity to earn more by producing more.

Compensation: Commission-based

Employment: Full-time

Schedule: Monday–Friday

Training: Comprehensive training provided

Why Master Chimney?

Master Chimney has built its business around providing professional chimney and fireplace services to homeowners throughout Massachusetts. We are a growing company that values professionalism, accountability, customer service, and results.

This position offers the opportunity to build a career in sales while working with an established local company and an experienced team.

The Right Fit

If you are someone who enjoys talking to people, isn't afraid to pick up the phone, likes the challenge of sales, and wants your income reflect your effort and results, we'd like to hear from you.