Inside Sales Representative

Cornerstone Building Brands; Nacogdoches, Northern (TX, KY); Hybrid; USD 44,000 - 60,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

PTO

401k

Job summary

Cornerstone Building Brands is seeking an inside sales representative and project manager to coordinate customer support from quote to delivery. The role includes educating customers, interpreting project requirements, developing specifications, providing quotes and obtaining contracts.

Post-sale duties include sales order entry, order coordination with technical services, manufacturing and delivery, and handling post-delivery issues while ensuring timely, accurate service and pricing compliance.

Qualifications

• High School Diploma or GED required.
• Minimum of three (3) years of experience in a sales or service-oriented industry preferred.
• Strong customer service and interpersonal skills coupled with detail orientation and organizational skills.
• Strong professionalism and work ethic.
• Sufficient personal computer and business software application capabilities required.
• A combination of education and experience may be qualifying.
• This job is 100% office based.

Responsibilities

• Identify and pursue customer leads and opportunities. Effectively probe to understand the customer's needs.
• Educate the customer, interpret project requirements, and develop project specifications.
• Generate professional project estimates and sales of metal building systems, residential metal roofing and components. Follow up and close quotes.
• Enter sales orders into software systems and coordinate internal resources to provide customers with desired products and services in a timely, accurate, and professional manner.
• Comprehensive order review with the customer prior to submitting the order. Enter orders into the ERP system and coordinate internal resources to provide customers with desired products and services in a timely, accurate, and professional manner.
• Manage post-delivery issues such as damages, shortages, delays, changes, field fabrication methods, etc.
• Ensure the sale of products and services complies with proper pricing guidelines, policies, and procedures.
• Serve as the customer’s point of contact, provide assurance, and maintain positive relationships with customers.
• Act as the liaison between the customer and company regarding potential problems and customer desires.
• Analyze and report competitive market information.
• Provide and ensure customer-focused activities, deliverables, and services.
• Other duties and responsibilities as assigned.

Skills

Customer service

Interpersonal skills

Detail orientation

Organizational skills

Office software proficiency

Education

High School Diploma or GED

Tools

ERP system

Job description

Serve as an inside sales representative and project manager to coordinate customer support activities from quote to delivery. Pre-sale job duties include educating the customer, understanding/interpreting project requirements, developing project specifications, providing quotes and obtaining contracts and deposits. Post-sale job duties include sales order entry, order coordination with technical services, manufacturing and delivery.

KEY OBJECTIVES AND RESPONSIBILITIES

• Identify and pursue customer leads and opportunities. Effectively probe to understand the customer's needs.
• Educate the customer, interpret project requirements, and develop project specifications.
• Generate professional project estimates and sales of metal building systems, residential metal roofing and components. Follow up and close quotes.
• Enter sales orders into software systems and coordinate internal resources to provide customers with desired products and services in a timely, accurate, and professional manner.
• Comprehensive order review with the customer prior to submitting the order. Enter orders into the ERP system and coordinate internal resources to provide customers with desired products and services in a timely, accurate, and professional manner.
• Manage post-delivery issues such as damages, shortages, delays, changes, field fabrication methods, etc.
• Ensure the sale of products and services complies with proper pricing guidelines, policies, and procedures.
• Serve as the customer’s point of contact, provide assurance, and maintain positive relationships with customers.
• Act as the liaison between the customer and company regarding potential problems and customer desires.
• Analyze and report competitive market information.
• Provide and ensure customer-focused activities, deliverables, and services.
• Other duties and responsibilities as assigned.

Qualifications

• High School Diploma or GED required.
• Minimum of three (3) years of experience in a sales or service-oriented industry preferred.
• Strong customer service and interpersonal skills coupled with detail orientation and organizational skills.
• Strong professionalism and work ethic.
• Sufficient personal computer and business software application capabilities required.
• A combination of education and experience may be qualifying.
• This job is 100% office based.

Additional Information

Site Address:8498 US-59, Nacogdoches, TX 75964

Why work for Cornerstone Building Brands?

The base salary range for this full-time position is $25/hour.

Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play. Full-time* team members receive** medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development. You can also join one of our Employee Resource Groups which help support our commitment to providing a diverse and inclusive work environment.

All your information will be kept confidential according to EEO guidelines.

Why work for Cornerstone Building Brands?

Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play. Full-time* team members receive** medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development.

*Full-time is defined as regularly working 30+ hours per week. **Union programs may vary depending on the collective bargaining agreement.

Cornerstone Building Brands is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, or status as a protected veteran. You can find the Equal Employment Opportunity Poster here. You can also view Your Right to Work Poster here along with This Organizations Participation in E-Verify Poster here. If you'd like to view a copy of the company's affirmative action plan for protected veterans or individuals with disabilities or policy statement, please contact Human Resources at 281-897-7788 or [e-mail]. If you have a disability and you believe that you need a reasonable accommodation in order to search for a job opening or to submit an online application, please contact Human Resources at 281-897-7788 or [e-mail]. This email is used exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only emails received for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

All your information will be kept confidential according to EEO guidelines.

California Consumer Privacy Act (CCPA) of 2018

Must be at least 18 years of age to apply.