Inside Sales Representative

Cornerstone Building Brands; Oak Grove (LA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, dental and vision benefits on

PTO and paid holidays

401k retirement plan

Tuition reimbursement

Training and professional development

Job summary

Cornerstone Building Brands is seeking an Inside Sales Representative to coordinate customer support from quote to delivery. You will educate customers, interpret project requirements, prepare quotes, and secure contracts and deposits.

The role also covers order entry, coordination with technical services, manufacturing, and delivery, with emphasis on customer satisfaction and timely execution.

Qualifications

• High School Diploma or GED required.
• Minimum of three years in a sales or service-oriented industry preferred.
• Strong customer service and interpersonal skills.
• Professional work ethic and detail orientation.
• PC and software proficiency required.
• A combination of education and experience may qualify.
• This job is 100% office based.

Responsibilities

• Generate estimates and sales of metal building systems and components.
• Enter orders and coordinate internal resources to fulfill orders promptly.
• Handle post-delivery issues such as damages or delays.
• Ensure pricing compliance with company policies.
• Serve as primary customer contact and maintain relationships.
• Liaise between customer and company for issues and requests.
• Analyze and report competitive market information.
• Deliver customer-focused activities and services.

Skills

Customer service

Interpersonal skills

Detail orientation

Organizational skills

Professionalism

Computer skills

Education

High School Diploma or GED

Job description

Job Description

The Inside Sales Representativewill coordinate customer support activities from quote to delivery. Pre-sale job duties include educating the customer, understanding/interpreting project requirements, developing project specifications, providing quotes and obtaining contracts and deposits. Post-sale job duties include sales order entry, order coordination with technical services, manufacturing and delivery.

Duties and Responsibilities

• Generate professional project estimates and sales of metal building systems, residential metal roofing and components
• Enter sales orders into software systems and coordinate internal resources to provide customers with desired products and services in a timely, accurate, and professional manner
• Manage post-delivery issues such as damages, shortages, delays, changes, field fabrication methods, etc.
• Ensure the sale of Mueller's products and services comply with proper pricing guidelines, policies, and procedures
• Serve as the customer point of contact, provide assurance, and maintain positive relationships with customers
• Act as the liaison between the customer and company regarding potential problems and customer desires
• Analyze and report competitive market information
• Provide and ensure customer-focused activities, deliverables, and services

Qualifications

• High School Diploma or GED required
• Minimum of three (3) years of experience in a sales or service-oriented industry preferred
• Strong customer service and interpersonal skills coupled with detail orientation and organizational skills
• Strong professionalism and work ethic
• Sufficient personal computer and business software application use capabilities required
• A combination of education and experience may be qualifying
• This job is 100% office based

Additional Information

Site Location: 6914 Hwy 2, Oak Grove, LA 71263

Why work for Cornerstone Building Brands?

Our teams are at the heart of our purpose to positively contribute to the communities where welive, work and play. Full-time* team members receive** medical, dental and vision benefits starting day 1.

• Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development.
• *Full-time is defined as regularly working 30+ hours per week.
• **Union programs may vary depending on the collective bargaining agreement.

Cornerstone Building Brands is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, or status as a protected veteran. You can find the Equal Employment Opportunity Poster here. You can also view Your Right to Work Poster here along with This Organizations Participation in E-Verify Poster here. If you'd like to view a copy of the company's affirmative action plan for protected veterans or individuals with disabilities or policy statement, please contact Human Resources at 281-897-7788 or [e-mail]. If you have a disability and you believe that you need a reasonable accommodation in order to search for a job opening or to submit an online application, please contact Human Resources at 281-897-7788 or [e-mail]. This email is used exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only emails received for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

All your information will be kept confidential according to EEO guidelines.

California Consumer Privacy Act (CCPA) of 2018

Must be at least 18 years of age to apply.

Note to External Recruiters

Cornerstone Building Brands does not accept unsolicited resumes and will not pay fees for any candidate submissions that were not expressly authorized.